Eager to contribute a seasoned technical background, outstanding leadership and training talents, and significant experience in IT security toward serving as a Microsoft Solutions Specialist.
Excel in strategic planning, policy/procedure development, budget administration, system analysis, and process improvements.
Proven talents in software configuration, network diagnostics, and system performance tuning.
Exemplary capabilities and achievements in scrutinizing, diagnosing and rectifying complex technical errors, challenges, and issues.
Meticulous problem solver with a track record of executing innovative and strategic solutions to meet specific business goals and needs.
Strategically combine veracity, prioritization skills, and a collaborative work approach toward consistently meeting or exceeding employer and client expectations.
Extremely versatile; easily adapt to new roles, responsibilities, technologies and environments.
Proficiency in security infrastructure design and redesign, gap analysis, remediation, vulnerability and penetration assessments, and data privacy/encryption.
Adept at conducting EU Data Protection Act, Safe Harbor and ISO 27001 pre-certification assessments.
Significant strengths in ensuring SOX and PCI compliance.
CISSP (Certified Information Systems Security Professional)
CISA (Certified Information Systems Auditor)
CIPP/IT (Certified Information Privacy Professional/Information Technology)
Earlier certifications: MCSE NT4 and 2000 MCT MCSA on Windows Server 2003 Security+
Norwegian Cruise Lines, Miami, FL, 2005 to Present
Manager, IT Security & Continental Europe Data Protection Officer
Spearhead security architecture planning, design, monitoring and management.
Direct, motivate and supervise team of nine in protecting confidentiality and integrity of sensitive data while maintaining and overseeing access to sensitive data.
Implement and administer security measures to safeguard data and monitor conduct of personnel in relation to data protection and confidentiality.
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Professional Experience continued
Consistently ensure strict adherence to Sarbanes-Oxley and PCI regulations.
Critically evaluate, test, remediate and document internal controls for financial reporting.
Seamlessly collaborate with audit teams, IT management, corporate accountants, consultants, and other stakeholders to ensure compliance project deliverables are completed within expected timelines.
FastTrain, Miami, FL, 2000 to 2005
Director of Information Technology and Training
Directed, trained, coached and supervised 30+ geographically-dispersed personnel in providing IT services related to information security, compliance, network and server administration, desktop support, and software training.
Prepared Microsoft curriculum for students to pursue and achieve credentials such as MCP, MCSA and MCSE.
Cost-effectively performed budget analysis, planning, and management for Infrastructure and Training departments.
Continually researched and assessed new and emerging technologies to optimize FastTrain s competitive positioning.
Facilitated migration from NT 4.0 to Windows 2000.
BARR Systems, Gainesville, FL, 1999 to 2000
Professional Services Support Analyst
Exhibited sharp technical acumen in delivering pre-sales consulting and system support for broad-scope environments encompassing mainframe and PC (DOS, Win 9x, and Windows NT).
Effectively completed mainframe configurations including channel connections via Bus and Tag, Escon, VTAM, JES2, JES3, and VSE Power.
Supported protocols including SDLC, TCP/IP, 802.2 LLC, IPX/SPX and SNA.
Leveraged strong versatility in performing custom PC integration, software testing and solution documentation.
Global Information Solutions, Gainesville, FL, 1998 to 2000
Network Engineer / Technical Trainer
Extensively maintained, monitored and optimized NT 4.0 network supporting 80 clients including technical labs.
Successfully configured multi subnet network to maximize efficiency, security and performance.
Exercised excellent communication and instructional skills to provide Microsoft training to groups and individuals, decisively developing and adapting curriculum to meet diverse client needs.
Prior background includes self-employment as an IT & Network Consultant, Miami, FL, 1996 to 1998.
Bachelor of Science, University of Florida, Gainesville, FL, 1999
Associate of Science, Miami Dade Community College, Miami, FL, 1996
Hiring Agent Name
I am currently seeking a challenging career opportunity as a Microsoft Solutions Specialist and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you a substantial background in the IT industry, well-developed consultative skills, extensive client and vendor relations expertise, and the flexibility to expertly handle competing priorities and projects with an unwavering commitment to efficiency, cost control, compliance, and customer satisfaction. To complement these qualifications, I offer solid research, organizational, multi-tasking, budgeting, scheduling, and analytical skills.
As a proactive contributor to your organization, you will find me to be a results-driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance and initiative. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Interviewer s Name
It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the <insert job title/position> position, and I am convinced that it is the right job for me. I feel my background and qualifications prepare me well for the responsibilities we discussed.
The position as you described it to me would combine my strong skills in [insert two skills or qualities here]. This would allow me to make the same valuable contribution to your organization as I ve made to my past employers a win-win proposition for both of us.
(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)
(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone numbers so we can continue the discussion we began over the telephone.)
(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)
Yyyyyy x. yyyyyy
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