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Yyyyyy x. yyyyyy

7121 Siena Place, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

Qualifications Profile

 

Ø  Versatile professional with broad-scope background in client-driven, service-oriented sectors; talent for defining customer needs, providing customized services and supporting companies in driving sales growth through delivery of world-class servicing

Ø  Well-versed in administrative functions ranging from front-desk management, multi-line phone handling and mail processing to event planning/coordination, client data maintenance and cash handling/management

Ø  Dynamic communication, interpersonal relation and problem solving skills; BA in Psychology

Ø  Excel in prioritizing, organizing and managing projects/workflow in multitask environments to optimize productivity and meet critical timelines; detail-oriented and quality-focused

Ø  Successfully deliver staff training programs as well as schedule, oversee and motivate team members to maximize use of resources and enhance operational efficiencies

Ø  Consistently represent employer in a professional, positive manner in interfacing with clients/public

Ø  Technology-savvy, with proficiency in MS Outlook, Word and Excel as well as working knowledge of PowerPoint; skilled in 10-key operations

 

Career Track

 

BRICKHOUSE-Plano, TX                                                                                     Feb. 2010 C Sept. 2010

Bartender

Contribute strong leadership skills toward effectively training, motivating and overseeing staff

Proficiently manage guest orders, with strong focus on delivering quality servicing and fostering customer loyalty crucial to sustaining and growing business

Entrusted with accurately and securely managing cash drawer

 

BLACK FINN-Addison, TX                                                                                                 Feb. 2009 C Feb. 2010

Front Desk/Assistant Special Events Coordinator/Promotions

Demonstrated broad business skills in effectively supporting wide areas of operations

Proficiently managed high-volume, multi-line phone system and served as first-point of contact to customers/the public; additional front-desk responsibilities included efficient mail processing

Successfully sold, planned and scheduled multiple events as well as coordinated promotion calls and maintained VIP list in support of boosting market penetration and company revenue

 

24 HOUR FITNESS-Plano, TX                                                                                Dec. 2007 C Mar. 2009

Personal Trainer

Strategically designed and delivered customized client training programs; applied subject matter expertise and dynamic communication skills as workshop and training program facilitator

Collaborated in generating revenue by supplementing sales initiatives

 

WELLS FARGO-Allen, TX                                                                                     Jan. 2007 C Feb. 2008

Bank Teller

Demonstrated solid understanding of general financial/accounting practices in effectively managing high-volume client transactions and cash drawers

Provided exceptional customer service and expanded revenue streams through sales/cross-selling of bank services and products; consistently maintained client confidentiality

 

Academic Credentials

 

Bachelor of Arts, Psychology, University of Texas at Dallas-Richardson, TX; May 2003

 

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