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Yyyyyy x. yyyyyy
7121 Siena Place, #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Qualifications Profile
Ø Versatile professional with broad-scope background in client-driven, service-oriented sectors; talent for defining customer needs, providing customized services and supporting companies in driving sales growth through delivery of world-class servicing
Ø Well-versed in administrative functions ranging from front-desk management, multi-line phone handling and mail processing to event planning/coordination, client data maintenance and cash handling/management
Ø Dynamic communication, interpersonal relation and problem solving skills; BA in Psychology
Ø Excel in prioritizing, organizing and managing projects/workflow in multitask environments to optimize productivity and meet critical timelines; detail-oriented and quality-focused
Ø Successfully deliver staff training programs as well as schedule, oversee and motivate team members to maximize use of resources and enhance operational efficiencies
Ø Consistently represent employer in a professional, positive manner in interfacing with clients/public
Ø Technology-savvy, with proficiency in MS Outlook, Word and Excel as well as working knowledge of PowerPoint; skilled in 10-key operations
Career Track
BRICKHOUSE-Plano, TX Feb. 2010 C Sept. 2010
Bartender
Contribute strong leadership skills toward effectively training, motivating and overseeing staff
Proficiently manage guest orders, with strong focus on delivering quality servicing and fostering customer loyalty crucial to sustaining and growing business
Entrusted with accurately and securely managing cash drawer
BLACK FINN-Addison, TX Feb. 2009 C Feb. 2010
Front Desk/Assistant Special Events Coordinator/Promotions
Demonstrated broad business skills in effectively supporting wide areas of operations
Proficiently managed high-volume, multi-line phone system and served as first-point of contact to customers/the public; additional front-desk responsibilities included efficient mail processing
Successfully sold, planned and scheduled multiple events as well as coordinated promotion calls and maintained VIP list in support of boosting market penetration and company revenue
24 HOUR FITNESS-Plano, TX Dec. 2007 C Mar. 2009
Personal Trainer
Strategically designed and delivered customized client training programs; applied subject matter expertise and dynamic communication skills as workshop and training program facilitator
Collaborated in generating revenue by supplementing sales initiatives
WELLS FARGO-Allen, TX Jan. 2007 C Feb. 2008
Bank Teller
Demonstrated solid understanding of general financial/accounting practices in effectively managing high-volume client transactions and cash drawers
Provided exceptional customer service and expanded revenue streams through sales/cross-selling of bank services and products; consistently maintained client confidentiality
Academic Credentials
Bachelor of Arts, Psychology, University of Texas at Dallas-Richardson, TX; May 2003
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