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0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile executive-level operations officer eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

quality-driven, strategic leader noted for championing significant process and performance improvements. valuable executive contributions include operations management, financial planning, strategic planning and technology management. drove business operations to support multiple subsidiary organizations in diverse business ventures. core executive team member and driver for bottom-line cost containment and safety improvements. possess strong field expertise in developing quality personnel teams, technical integration programs and generating market presence. instrumental in achieving peak efficiency and cost control.

 

capitalized on opportunities to recruit, build and lead top-performing, client-focused personnel teams.

 

drove strategic improvements in operations, yielding significant multi-million dollar cost reductions and savings, generating positive results in employee productivity, staff development and empowerment.

 

consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability.

 

winner of national award for best use of business process redesign and technology integration in the trucking, distribution and 3rd party logistics industry (tbb global logistics), 2004.

 

key skills

 

general/operations management                                 corporate planning/leadership

p/l accountability                                                          budget & project cost forecasting

strategic business planning & development                    technological analysis & reporting

strategic marketing & new business development           competitive contract negotiations

product, performance & marketing optimization               cost reduction / cost avoidance

employee mentoring/evaluation/improvement                  information systems & technologies

purchasing/distribution processes                                  strategic program planning-implementation

offshore facility setup and management             technology maturation implementation

soa- dot net and j2ee design/implementation               rfid, 802.11x wireless, 3g comm. sys.

qa department-six sigma & tqa                                   business analysis process design

crm-mobile workforce management                               adp/ceridian payroll h/r management

technology contract negotiation                         business process re-engineering

erp application suites/databases-oracle/ibm                n-tier systems design/implementation

3rd party logistics/distribution/whse mgt                        3rd party software integration

 

professional education & training

 

masters of science in operations management embry-riddle aeronautical university

bachelors of science in business, mis and industrial management wilmington college

leading the positive organization university of michigan school of leadership/executive development

 

ieee, turn around management association, greater dayton it alliance

feature article on progressive use of technology itech magazine, may 2004

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

leadership career progression

 

business intelligence analyst

north american div- premier manufacturing support services                                           2008-present

• spearhead the development, implementation and direction of centralized ms-sql data warehouse for aggregation of information from multiple international locations and systems.
• successfully build business intelligence acquisition applications, reports, and kpi dashboards through the utilization of builders webfocus, microsoft sql, integration services, and oracle.
• designed innovative data acquisition and etl processes in support of the auto/transportation industry, utilizing maintain 4gl language.

 

senior information technology consultant

reality consulting                                                                                                                       2005-2008

• actively served a private consultant on a broad range of business operations, from technology/business process analysis and integration to voice and data integration and web development.
• facilitated technology and business process re-engineering and strategic planning sessions in support of company and client objectives.
• drove the start-up of an electronic component testing facility on behalf of a major computer manufacturer.

 

chief technology officer/vice president

r&l carriers shared services, llc.                                                                                             2001-2005

• sharp business acumen and experienced in managing broad scope of operations, from strategic planning cost projections and implementation of large-scale information technology to voice and data communication and business continuity projects.
• chaired the company technology steering committee, collaborating on technical and financial activities for operational entities in an international/ national multi subsidiary organization.
• drove strategic improvements in technology and business process design and integration operations.
• sole responsibility for offshore data entry facility, multi patent producing technology r&d operation ( 6 patents in 2 years), internet application services provider, farm equipment dealerships, in-house heavy equipment support, electronic equipment manufacturing facility. edi and ach systems with banks and various international trading partners.
• oversee 6 departmental direct reports, encompassing computer operations, software design and implementation, project management office, domestic and international voice and data communications, internet access for mobile workforce.

 

director of computer services & electronic publishing-office services

airborne express abx air subsidiary                                                                                           1989-2001

• effectively supervised 6 departmental managers in all aspects of 24/7 technical support operation.
• served as advisor and director on a broad range of business functions, from employee management and development to technical systems strategy, acquisition and implementation for international and domestic cargo airline.
• consistently provided support for facilities, including sorting and handling freight on 3.5 million packages in 12 hour window, automation for tracking and billing.
• actively supported 145 heavy aircraft cargo flight maintenance operation through line maintenance, heavy modification and repair facilities at 350 remote sites, 6m sq. ft. of 3rd party logistics warehousing with pick and pack operations, airport facilities and ground equipment maintenance support.

 

adjunct professor in computer science and business management

wilmington college                                                                                                                      1992-2006

• served as specialized instructor on a wide variety of undergraduate courses across multiple disciplines, including intro to computer science, operating systems theory, network theory, rdbms design and management practices, software project engineering, personnel supervision theory, technology systems design and cost projection.

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a (insert job title) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 20 years experience in operational management, corporate planning/development and technical consultation. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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