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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Banking
Executive eager to contribute expertise in driving business growth,
building/leading teams, ensuring quality customer servicing, and managing
full-scope areas of operations toward supporting a progressive organization in
maximizing bottom-line operational and financial performance
Qualifications Profile
Ø Offering numerous years of progressive experience within the Banking industry, resulting in comprehensive knowledge of all aspects of operations; currently specializing in providing expert audit guidance to multiple branch offices concurrent with managing broad-range internal departments of main office
Ø Earned award for successfully building and leading a top performing team
Ø Recognized with award for delivery of exceptional customer service
Ø Commended for consistently achieving satisfactory audits
Ø Actively collaborated with Operations Administration department in developing and implementing proactive policies and procedures instrumental to boosting results
Career Track
First Private Bank & Trust/Encino State Bank-Encino, CA 1997-Current
Vice President Operations Manager; 2005-Present
Assistant Vice President of Operations Department; 2004-2005
Retained through Encino State Bank 2004 merger with First Private Bank & Trust and promoted to executive position in recognition of dynamic performance
Working from main office, actively collaborate with other offices to troubleshoot and resolve audits as well as provide ongoing management guidance
Effectively steer Wire Department, Customer Service, New Accounts, Safe Deposit, and all operational departments, with direct oversight of 15 staff members
Utility; 2000-2004
Promoted to run Safe Deposit department, operate Vault cash and process incoming/outgoing domestic and international wires
Concurrently partnered with New Accounts department in facilitating operations
Customer Service Representative; 1997-2000
Applied strong information gathering, analytical and project management skills toward thoroughly and efficiently researching data for subpoenas and Levy orders to withhold as well as client requests
Prior Banking experience with Great Western Bank
Academic Credentials & Professional Development
Business Administration Major/Liberal Arts Minor, California State University-Northridge; 1989-1993
Windows, Excel and PowerPoint Courses, Mission College-Sylmar, CA
General Studies, Pierce College-Woodland Hills, CA
Ongoing Bankers Compliance Group (BCG) Courses
Community/Affiliations
Have actively participated in events with Encino Chamber of Commerce
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