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yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Administrative Operations ~ Business Support ~ Customer Service
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Offering broad-scope administrative/office experience as Small Business Owner and Front Desk Attendant
Ø Well-versed in business operations ranging from phone handling, scheduling, customer service, sales, and marketing/advertising to purchasing, inventory control, bookkeeping, cash management, records maintenance, and regulatory compliance
Ø Dynamic strategic planning, prioritization and project/workflow management skills, with talent for optimizing productivity and efficiency of operations
Ø Solid technology skills including MS Word, PowerPoint and Excel as well as website development/administration, database maintenance, ten-key, and typing
Ø Impeccable work ethic and high level of professional integrity; continually committed to supporting the employer in maximizing business performance
yyyyyy x. yyyyyy
Professional Experience
Front Desk Attendant/Esthetician, Wildcatter Ranch, Resort and Spa 2008-Present
Proficiently facilitate broad front desk functions spanning phone management, reservation bookings, records maintenance, and administrative support
Maximize sales through persuasive sales of upgraded packages
Concurrently provide full-scope skin scare services for hotel/resort clientele
Consistently ensure critical compliance with health and sanitation regulatory standards through ongoing education in State of Texas laws and new procedures as well as efficient maintenance and submission of detailed sanitation records
Owner/Operator, Skin Perfect 2006-2008
Applied sharp business acumen toward successfully forming and launching a profitable business; steered all areas of operations and held full P&L accountability
Spearheaded aggressive marketing and advertising initiatives to drive growth, including creating and administering business website to boost market penetration while concurrently offering online appointment setting to immediately capture new and repeat business
Effectively managed payables and receivables as well as detailed confidential client records
Cost-effectively monitored and ordered inventory to maintain optimal stock levels
Actively consulted with new clients on treatment plans, alternatives and skin care regimens; specialized in skin scare services spanning microdermabrasion, chemical peels, facials, waxing and make-up application.
Additional part-time/seasonal employment in Food Service industry with employers including
Possum Hollow, Robin s Nest, United, and Bealls; 2006-2008
yyyyyy x. yyyyyy
Education/Professional Development
CBI Customer Service Certified; 2010
Graduate/Esthetician License, Ogle School of Hair, Skin and Nails; 2005
Undergraduate Studies, University of North Texas; 2002-2004
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