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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

Administrative Operations ~ Business Support ~ Customer Service

yyyyyy x. yyyyyy

Profile of Qualifications

 

Ø  Offering broad-scope administrative/office experience as Small Business Owner and Front Desk Attendant

Ø  Well-versed in business operations ranging from phone handling, scheduling, customer service, sales, and marketing/advertising to purchasing, inventory control, bookkeeping, cash management, records maintenance, and regulatory compliance

Ø  Dynamic strategic planning, prioritization and project/workflow management skills, with talent for optimizing productivity and efficiency of operations

Ø  Solid technology skills including MS Word, PowerPoint and Excel as well as website development/administration, database maintenance, ten-key, and typing

Ø  Impeccable work ethic and high level of professional integrity; continually committed to supporting the employer in maximizing business performance

yyyyyy x. yyyyyy

Professional Experience

 

Front Desk Attendant/Esthetician, Wildcatter Ranch, Resort and Spa    2008-Present

Proficiently facilitate broad front desk functions spanning phone management, reservation bookings, records maintenance, and administrative support

Maximize sales through persuasive sales of upgraded packages

Concurrently provide full-scope skin scare services for hotel/resort clientele

Consistently ensure critical compliance with health and sanitation regulatory standards through ongoing education in State of Texas laws and new procedures as well as efficient maintenance and submission of detailed sanitation records

 

Owner/Operator, Skin Perfect                                                                     2006-2008

Applied sharp business acumen toward successfully forming and launching a profitable business; steered all areas of operations and held full P&L accountability

Spearheaded aggressive marketing and advertising initiatives to drive growth, including creating and administering business website to boost market penetration while concurrently offering online appointment setting to immediately capture new and repeat business

Effectively managed payables and receivables as well as detailed confidential client records

Cost-effectively monitored and ordered inventory to maintain optimal stock levels

Actively consulted with new clients on treatment plans, alternatives and skin care regimens; specialized in skin scare services spanning microdermabrasion, chemical peels, facials, waxing and make-up application. 

 

Additional part-time/seasonal employment in Food Service industry with employers including

Possum Hollow, Robin s Nest, United, and Bealls; 2006-2008

yyyyyy x. yyyyyy

Education/Professional Development

 

CBI Customer Service Certified; 2010

Graduate/Esthetician License, Ogle School of Hair, Skin and Nails; 2005

Undergraduate Studies, University of North Texas; 2002-2004

 

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