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executive profile

 

cio / vp / director offering considerable experience in leveraging technology to provide value-added solutions to business initiatives in information management & technology. ~ exceptional talents in operations leadership, strategic planning and analysis, contract negotiations, and project management. ~ excel in managing and completing multi-million dollar projects within strict timeline and budget parameters. ~ decisive, sharp and consistently striving to improve technological efficiency and competitiveness; adept at consolidating business units and data centers, reengineering core business processes, and formulating enterprise-wide strategic information systems plans. ~ unwavering commitment to fortifying and optimizing customer service functions to achieve superior levels of retention, loyalty and satisfaction. ~ long-respected for personnel management abilities; coach, motivate, manage and guide staff to exhibit performance excellence.

professional experience

 

the technology forum of delaware, 2007 to present

board member

• assist regions technology business leaders in leveraging knowledge, relationships, and resources to compete and succeed in the global economy through education, information exchange and networking events.

 

cai (computer aid inc.), wilmington, delaware, 2001 to 2007

senior project executive e business group

         spearheaded resource management group (rmg) operations with an emphasis on establishing policies and guidelines to effectively manage software application solution (sas) organizations 200+ associates while streamlining administrative and hr aspects.

         conducted commercial off the shelf (cots) search for item authoring and item banking software, compiled final report and wrote executive summary.

         directed system rewrite on annual $54m+ toefl ibt project (test of english as a foreign language internet based test) geared for worldwide roll-out; held full accountability for budget, successful scope of work, and majority of staff resources; received cai director award for superior performance and results.

         headed several multi-million state contracts, exhibiting proficiency in team recruiting/staffing, project planning, financial forecasting, risk assessments, issue identification, and solution development.

         tenaciously expanded and managed consulting group from 6 to 60+ consisting of project managers, senior business analysts/managers, development managers, project control analysts, technical writers, and numerous developers.

• completed $50m+ project in 9 months (10+ months ahead of schedule) for california high school exit exam (cahsee); achieved substantial levels of satisfaction from client and awarded subsequent contract.

 

romeo associates, hockessin, delaware, 2000 to 2001

president/owner

• strategically built and administered financial service portfolio in the stock market utilizing stock options.
• served as active member of livinglocal.com s board of advisors.

continued

professional experience continued eugene romeo ~ page 2 of 2

 

f. schumacher & co. (fsco), newark, delaware (hq in new york, ny), 1998 to 1999

senior vice president & chief information officer

• oversaw it operations spanning four manufacturing and distribution centers, a customer service center, 18 trade showrooms, seven retail outlets, and nine alternative outlet stores.

         decreased im&t (information management and technology) operating plan to 80% of actual spending while strengthening overall productivity.

         enhanced call center productivity by introducing and integrating new features on voice response unit (vru), increasing total calls handled without human intervention from 17% to 24%.

         launched e-commerce b2b website to expeditiously process orders, accurately check stock, and track orders and shipments.

         led installation of rf wireless technology and barcode scanners in warehouse and distribution center to boost operational performance and accuracy.

         generated $200k in annual savings via bar code label printing on paper stock, and by equipping sales representatives and senior management with cell phones.

         applied dynamic negotiating expertise to capture $180k in annual contract savings with ibm, and $250k with microsoft open license program (molp).

         significantly increased safety of manufacturing environment by restructuring workstation layouts and increasing lighting, streamlining workflow at no cost for richburg plant and distribution center.

 

bausch & lomb inc., rochester, ny, 1980 to 1998

director im&t global administration systems, corporate (1997 to 1998)

         tasked with providing strategic leadership in several global initiatives during transition into shared service environment for company producing $2b in annual revenue.

         played a pivotal role in redesigning global financial processes to slash expenses by 50% and reduce ftes by 220 while enhancing effectiveness and efficiency.

         thoroughly evaluated, selected and implemented peoplesoft technology to identify savings of $31.5m annually.

         championed call center strategies and enhancements which streamlined internal processes, elevated competitive advantage, raised customer satisfaction, and promoted employee empowerment.

         demonstrated exemplary organizational and leadership talents to expertly navigate company s consolidation system migration from micro control to hyperion.

 

director information management & technology, global vision care (1991 to 1996)

         headed information management & technology activities for personal products division and its operating units of health care, lens care, vision accessories and oral care; directed, supervised, coached and motivated 91 personnel in local and remote facilities.

         cost-effectively administered operating plan of $11.3m and achieved $11m in annual savings by proactively initiating comprehensive consolidation strategy for global vision care systems.

         drastically decreased customer backorders, improved supply chain planning, reduced costs, and strengthened warehouse staff efficiency by 20%+ through strategically consolidating multiple inventory management systems into one integrated erp system to achieve real-time visibility.

 

previous roles with bausch & lomb: manager of systems & programming, personal products division

systems project manager, corporate division

 

additional employment includes 4 years with xerox corporation, rochester, new york.

education

 

bachelor of technology in computer science (high honors), rochester institute of technology, rochester, ny