Yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                              abc@xyz.com

 

Career Objective                                                                                            

Productive, quality-oriented Administrative Professional eager to contribute exceptional business, financial, project management, interpersonal relation, and clerical skills toward optimizing operations of a progressive organization.

 

Profile                                                                                                              

Ø  Offer solid administrative, financial and customer service experience.

Ø  Well-versed in accounting and finance practices, principles and operations.

Ø  Sharp business acumen, with ability to support broad-scope areas of administration operations.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Strategically prioritize, organize and manage workflow to meet deadlines in high-pressure environments, both independently and as an integral part of a team.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Bilingual in Spanish & English.

 

Professional Experience                                                                               

 

Adler School of Professional Psychology - Chicago, IL                                                              2009-Present

Student Finance Manager

Apply sharp leadership skills toward managing support cashier and work study associate.

Proficiently manage and reconcile accounts receivable portfolio, ensuring accuracy of charges and payments on student accounts; additionally manage periodic student account billings and delinquent collections for timely receipt of receivables.

Effectively compile and produce detailed monthly A/R reports providing administrative staff with key tools for evaluating business/financial performance.

Ensure compliance with Federal loan regulations in accurately processing financial aid refunds.

Deliver quality customer service in interfacing with students.

 

Loyola University Chicago - Chicago, IL                                                                          2003-2009

Administrative Assistant (2005-Present)

  Contributed dynamic leadership skills in training and directing a six-member support team.

  Collaborated with and supported administrators with the organization and maintenance of student information system by performing data entry tasks and processing reports.

  Proactively built and established key relationships and liaised effectively with other departments and operating units to promptly and effectively resolve diverse administrative and operational problems.

  Exhibited solid managerial qualities in overseeing and training work-study students, instrumental to boosting the efficiency of document processing and distribution.

Enrollments Services Advisor (2003-2005)

  Applied strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering assistance.

  Proficiently performed general accounting functions ranging from maintaining accounts payable/receivable and invoicing to preparing deposits and reconciliations in excess of $10K monthly.

  Steered cost-effective routine purchasing and supply management, as well as the procurement/creation of institutional documents, demonstrating exceptional organizational and multitasking abilities in achieving operational goals and timelines.

 

The San Jose Group - Chicago, IL                                                                                  2002

Public Relations Intern   

  Acquired valuable advertising, marketing and public relations knowledge and experience through participation in media event planning.

  Actively supported employer in achieving business goals by researching and reporting on Hispanic market food, health and media/communication sectors.

  Thoroughly edited press releases, media alerts and media kits for quality assurance.

  Resourcefully promoted public health within the Hispanic community by recruiting media outlets.

 

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Education                                                                                                         

Bachelor of Arts in Communication, Minor in Business Administration - Loyola University Chicago (Chicago, IL), 2003; Honors: Cum Laude, Dean s List, Member of National Society of Collegiate Scholars.

 

Technical Skills                                                                                              

Windows 2000/XP/Vista; Microsoft Word, Excel & PowerPoint; PeopleSoft; SIS; Internet Explorer; Mozilla Firefox; Datatel; and online research applications.

 

Affiliations                                                                                                       

National Society of Collegiate Scholars                 

Delta Mu Delta International Honor Society in Business