yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient locker room manager eager to contribute extensive member services expertise as well as strong communication skills toward actively supporting a club in ensuring member satisfaction.

 

profile

 

• offer over 14 years of solid and progressive locker room management experience, including expertise within facility maintenance and member service capacities.
• recognized for extensive experience and professionalism within the locker room management field, with proven commitment to integrity and discretion.
• in depth expertise in maintaining keeping a neat and uncluttered bathroom and locker room, while ensureing all amenities are stocked and in good order.
• skilled in keeping detailed records of all locker assignments and developed and innovative system to track monthly/semi-annual/annual charges for locker rentals.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic member / client services interaction.
• dynamic communication, organization and relationship management skills.

 

professional experience

race brook country club                                                                                              1996-present

locker room manager

• successfully oversee all locker room related operations and fulfill member service requests.
• actively serve as both custodian and point man for 28,000 sq. ft. facility, ensuring safe, clean and inviting club house environment.
• expert in shoe care and detailing for both street and golf shoes for all male club members.
• utilize extensive professionalism and discretion in attending to all member needs within the locker room in a timely and efficient manner.
• consistently ensured delivery of quality customer service vital to sustaining and growing satisfied client/member base.

 

city of derby                                                                                                                       date-date

volunteer fireman/rescue worker

 

professional education

 

name of company                                                                                                                         2009

emergency medical technician course

 

american red cross                                                                                                                    2009
cpr/emergency first aid certification

 

university of new haven west haven, ct                                                                                    date
prerequisite coursework