Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000           

Phone: (xxx-xxx-xxxx

Email: abc@xyz.com

Citizenship: COUNTRY

 

 

Core Qualifications

 

Strategic Business & Technology Planning

Project and Information Management

Business Process & Performance Optimization

Budgeting & Finance

Multi-Site Operations

Solid IT Infrastructure Knowledge

Change Management

Data Center & Telecommunications 

Business Development                 

Management Consulting & Organizational Leadership

Decision-Making

Comprehensive Risk Assessment         

Customer Service

ITIL Performance Metrics Implementation

Programming and Storage Systems Consulting Background

Fluent in French & Spanish. 

 

 

Professional Experience

 

Memphis City Schools - Memphis, TN

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Enterprise Services - Data Center Manager/Network & Telecommunications Manager; Salary: $XXXXX/yr; 2004 - Present

 

Contribute dynamic leadership skills in managing the district data center 24/7 with a mandate to transition network software infrastructure to industry standard, reporting directly to the Chief Technology Officer.  Steer diverse technical processes/procedures including: LAN/WAN, Windows Servers, UNIX, mainframe, data center planning, automation/scheduling, equipment upgrades, preventative maintenance, back-ups, disaster recovery/business continuity, enterprise monitoring/performance and power supply/diesel generator maintenance for 5 UPS units and 2 diesel generators.

 

Proficiently plan, coordinate and facilitate the activities of 14 system engineers, system administrators, and operators, demonstrating exceptional project management and organizational abilities in achieving operational goals and timelines.  Directly manage all aspects of daily operations supporting 400 Windows 2003 servers; 1 2066 IBM mainframe; 95,000 PCs/Apples; 20,000 VPN connections; 35,000 VoATM phones; and 100 separate operations and education/instructional technology systems serving 17,000 teachers and staff in the education of 117,000+ students.

 

Strategically enable information services infrastructure funding of up to $100 million annually through Schools and Libraries Universal Service Fund (E-Rate).  Effectively design Memphis City School District hardware architecture plan to define enterprise purchasing driven by business processes, organizational objectives, and industry best practices.  Generate over $3.5 million in cost savings by transitioning network/system monitoring and cabling in-house.  Purchase monitoring software and server solutions, and train analyst staff to assume previously IBM-outsourced functions. 

 

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of x

 

 

Strategically define, develop and execute corporate-wide IT standards instrumental to boosting productivity, efficiency and quality of business processes and daily operations.  Drive consistent improvements in infrastructure/system accessibility, capability, performance, and reliability by proactively identifying and addressing existing and potential issues and creating proactive upgrades and enhancements for optimal results.  As a Technology Team Member, identify and implement industry best practices and Information Technology Infrastructure Library (ITIL) methodologies, in collaboration with Customer Support, Applications, Network and Telecommunications, and Technology Project Managers.

 

 

IBM Global Services - Memphis, TN

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Certified Senior Consultant; Salary: $XXXXX/yr; 1998 - 2004

 

Resourcefully planned and managed client consulting engagements through all phases from prospect identification and business development through complete project management and service delivery, with full profit and loss accountability.  Apply strong IT expertise and leadership skills toward serving as independent practice manager and client representative for the Global Services Division of the $96 billion technology leader.

 

Concurrently planned and managed multiple client project consulting engagements, including managing all of human and financial resources located nationwide and worldwide.  Led Midsouth and Western Tennessee sales production, consistently exceeding quotas by as much as 100% in the sale of personal contract services and add-on sales of preferred subcontractors.  Earned IBM Senior IT Specialist Certification through evaluation of previous successes and testing by a jury of certified peers.

 

Exhibited exceptional technical talents and organizational abilities toward coordinating information management business and technology projects supporting all aspects of enterprise-wide operations.  Actively facilitated diverse project planning and delivery activities, ranging from initial planning and service, gathering requirements and projection of scope to designing solutions, writing statements of work and determining price structure.  Contributed solid communication and interpersonal relation skills in managing contract negotiation and the coordination of multi-function teams.

 

Directly managed multiple simultaneous projects, averaging 2,000 hours annually.  Successfully oversaw and led the move and merger of XPEDX AS/400 systems into the International Paper X Series and Unix-based systems and infrastructure.  In addition, supervised two major web-based applications for program monitoring of state-enforced school programs.

 

Promoted superior service and exceptional client satisfaction on all projects, by effectively handling critical situations and promptly resolving incorrect equipment delivery or service orders.  Relied upon to lend expertise toward mentoring and motivating two junior consultants in business development, technical skills, and customer relationship building, playing a solid role in supporting the development of top-performing team members.

 

 

American Airlines - Tulsa, OK

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Systems Programming Supervisor; Salary: $XXXXX/yr; 1994 - 1998

 

Proficiently managed Multiple Virtual Storage (MVS) operations for the IBM System/390, with full accountability for directing the activities of 33 system and storage engineers.  Cost-effectively allocated and administered a $21 million department budget. 

 

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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of x

 

 

Maintained and administered strong vendor relations, contracts and outsource relationships.  Efficiently planned, coordinated and facilitated major projects from inception to completion, including consolidating US Airways systems and Y2K planning.

 

 

DST Systems, Inc. (Division of Kansas City Southern Industries) - Kansas City, KS

Supervisor:  May Contact - NAME, PHONE NUMBER

Hours:  XX per Week

Manager - Performance Tuning Group; Salary: $XXXXX/yr; 1993 - 1994

 

Led a team of 10 staff members in strategically upgrading, optimizing and monitoring 5 mainframe S/390 computer systems in the largest non-government United States data center for DST, Berger, Janus Funds and additional mutual fund companies.  Resourcefully developed an effective hardware strategy to support enterprise-wide operations.  Forged positive supplier relationships to obtain best services.  Earned corporate award for highest contributions to the bottom line by ensuring compliance and/or overachievement of service level agreements with 10+ customers.  

 

 

Education/Professional Training

 

Master of Business Administration-Executive - University of Memphis (Memphis, TN).

Bachelor of Arts in French - Oklahoma City University (Oklahoma City, OK).

Management and Technical Training with all associated organizations, including Achieve-Global (previously Zenger-Miller) and one-year Frontline Management Training.

Able Toastmaster Silver Designation

 

 

Certifications

 

Certified Computing Professional (CCP).

Certified Project Management Professional (PMP).

Certified in ITIL best practices.

 

 

Technical Skills

 

Operating Systems: Windows, UNIX, z/OS.

Methodologies:  Information Technology Infrastructure Library (ITIL).

Software: Microsoft SMS, Active Directory, Cluster Server, Exchange Server, Windows NT 4.0-2003 Server, Internet Information Server, SQL Server, and Terminal Services; IBM z/OS 1.7, Tivoli Storage Management software, EMC SRDF remote storage replication solutions, and SAN concepts.  Computer Associates Unicenter Network and Systems Management; Crystal Reports, XML, HTML, Microsoft Visio, Project, Access, Outlook, Excel, Word, and PowerPoint.  IBM Lotus Notes, Remedy, Track-IT; Norton AntiVirus and McAfee Corporate Editions.  Cipher Trust Iron Mail.

Applications: ERP, Data warehouse, COGNOS, SOX Compliance, FTP.

Protocols: VoIP, VoATM, LAN, WAN, 802.11, TCP/IP, IPX/SPX, and VPN.

Hardware: IBM, HP, Apple, STK, and Dell hardware.  Automated tape libraries and EMC and HDS platforms; Cisco routers and switches, Linksys Switch, and Nokia Checkpoint Firewalls; Familiar with BICSI standards.

RDBMS: SQL and DB2.

 

 

 

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Yyyyyy x. yyyyyy                                               

Job Posting: JOB POSITION

Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000           

Phone: (xxx-xxx-xxxx

Email: abc@xyz.com

Citizenship: COUNTRY

 

 

 

I am highly interested in being considered for the _______________________ position currently available.  With over 15 years experience in IT management, I am confident that I can make a positive contribution in this position.  To acquaint you with my qualifications, I am submitting my resume.  In advance, thank you for your consideration.

 

As demonstrated in the accompanying resume, I have built a successful career in technology and business management, progressing from Systems Programming Supervisor and IBM Certified Senior Consultant to my current title of Enterprise Services - Data Center Manager/Network & Telecommunications Manager at Memphis City Schools.  I offer a comprehensive knowledge of IT and business operations, administration and technologies, with a consistent track record of identifying, developing and executing new ideas and approaches toward generating results.  I excel in strategically managing resources to optimize productivity, efficiency, quality, and safety while containing and reducing operating costs.  A hands-on leader, I am highly effective in training, scheduling, developing, evaluating, and directing diverse technical and non-technical personnel.  I have successfully developed job descriptions and performance standards as well as operational policies and procedures instrumental to boosting performance levels.  I am also skilled in planning, allocating and administering budgets.  To complement my successful professional background, I have completed extensive training in leadership, IT technologies, and related topics and I offer a Master of Business Administration-Executive Degree.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

Yyyyyy x. yyyyyy                                               

Job Posting: JOB POSITION

Address: 0000 xxxxxx xxxx , xxxx , xxxxx 00000           

Phone: (xxx-xxx-xxxx

Email: abc@xyz.com

Citizenship: COUNTRY

 

 

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy