yyyyyy x. yyyyyy

cerro macuiltepec #299 int 3 • col. campestre churubusco • mexico city, mx 04200

+52 (55) 3623-8610 home •abc@xyz.com

~ fluent in english and spanish ~

 

career objective                              

 

versatile, solutions-focused and energetic team player with outstanding communication and organizational skills desiring a challenging and rewarding information technology role within a progressive organization.

 

career profile                                  

 

ø  offer over six years of exceptional information technology experience showcasing the ability to build and maintain long-term relationships with internal and external business stakeholders.

ø  expert at implementing valuable information technology projects to achieve substantial business processes optimization while providing consistently high-quality customer service.

ø  provide self-starting, flexible and innovative professionalism with extensive industry-based expertise, as well wide-ranging knowledge in sales techniques, creative methods, situational leadership, and effective communication methods.

 

professional experience                

 

eli lilly de m xico s.a., mexico city, mexico

crm business integrator                                                                                    2007 c present

ø  successfully implement the crm within the affiliate (sibel 7.8), as well as local interfaces from marketing and sales operation systems.

ø  organize change management coordination and data strategies definitions, including achieving a 100% rate of clean-up and data correction upload within the operational system.

ø  effectively facilitate the transfer of comprehensive product knowledge to the service desk team, along with performing essential analysis of specific problems, providing the most beneficial solutions, and serving as a productive liaison between global team members and affiliates.

ø  actively performed various business roles due to a lack of resources in the overall dynamic creation of data mapping and records types to be ultimately uploaded into the crm.

 

business integrator                                                                                                   2005 c 2007

ø  maintained responsibility for the profitable implementation of business solutions focused within the fields of marketing, sales, finances, and human resources.

ø  utilized lilly system engineering framework (lsef) for the administration of projects based in pmi, as well as coordinating internal and external suppliers for applications development.

ø  participated in six sigma projects as a part of a core team, and successfully analyzed, design, and deployed a money-saving business system which conserved over $1.2 million per year.

 

web & multimedia supervisor                                                                                    2004 c 2005

ø  facilitated the proactive coordination of external suppliers for multimedia materials development within the sales-focused marketing field, including supporting company-based intranets, extranets, and web sites.

ø  served as project leader for the finance-oriented sales order automation system (soa) which competed at the international level for the solution achievement award (saa).

ø  organized the development of sales plans as project leader for a sales team s multimedia tools, including winning the best innovator award (2005) with the measuring tool, intelligent trigger.

ø  created the documentation and validation of iso-9001:2000 computer systems per corporate-based policies and project administration methodologies.

yyyyyy x. yyyyyy                                          page two

 

professional experience (con t)   

 

eli lilly de m xico s.a., mexico city, mexico (con t)

web & multimedia developer                                                                                     2003 c 2004

ø  developed and implemented interactive multimedia, including web sites, for various company projects, and oversaw the creation of a multimedia application which reduced development time from six months to 1½ months and optimized resources.

ø  led and developed a resourceful and innovative graphic interface within one month for the human resources department which contained its appropriate validation folder.

 

muscular dystrophy association, tucson, az

web coordinator                                                                                                         2002 c 2003

ø  developed, maintained, and managed the design, content, and accuracy of web site information and presentation; authorized all mda web site uploads.

ø  facilitated the coordination of web developers to resolve any operational problems and served as an intermediary for all it web systems administrator projects.

ø  supported proactive and accurate data recovery after trojan horse attacks within corporate servers.

 

education and certifications        

 

university of arizona

bachelor of fine arts in visual communications

 

intersoftware learning center

project management certificate program (35 pdu)

 

computer knowledge                      

 

programming languages

html • actionscript • javascript • coldfusi n • xml • asp • php •.net

 

databases

access 2003 • sql server 2000 • oracle 10g

 

operation systems

windows xp • windows 2000 • mac os

 

programs

adobe photoshop • adobe illustrator • adobe indesign • freehand • image ready

dreamweaver mx • html • actionscript • acrobat • flash mx 2004

director mx 2004 • microsoft office • quicktime pro • poser • bryce • swift 3d

fetch • ftp • project server

 

applications

lotus notes • remedy • microsoft project

 

community activities                        

 

member, league of united latin american citizens (lulac)                      creator, tucson arts institute web page

yyyyyy x. yyyyyy

cerro macuiltepec #299 int 3 • col. campestre churubusco • mexico city, mx 04200

+52 (55) 3623-8610 •abc@xyz.com

~ fluent in english and spanish ~

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding professional role within an information technology capacity, and am submitting my resume for your review.  i plan on relocating by my own expense to adelaide, australia on or about august 22, 2008, and am excited to pursue employment opportunities in and around the surrounding area.

 

as noted, i have over six years of solid information technology experience showcasing the ability to build and maintain long-term relationships with internal and external business stakeholders.

 

you will find me to be a versatile, solutions-focused, and efficient professional who is committed to supporting your organization s objectives, and i am confident that my extensive skills and abilities will prove to be a beneficial asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy