human resources professional

ambitious hr management professional with a 9+ year proven track record of success and progressive hr development acumen including, assessment of human resources management goals and objectives, extensive training analysis and development, deductive reasoning, conflict resolution, negotiation, problem sensitivity and evaluation, and sound decision making. possess exceptional organizational assessment abilities and interpersonal attributes combined with a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking staff to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy.

 

core competencies

 

employment law / staff recruitment & retention / hr program & project management

employee training & development / performance management / organizational development

hr policies & procedures / customer service satisfaction / team building / morale building

process improvements / employee counseling / coaching / orientation & on-boarding

career history

 

university of houston, houston, tx, 07/2007 c present

employment and hr service center supervisor, 06/2008 c present

         direct the success of hr service center operations and 5 internal staff members.

         provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities, for promotion and employee benefits.

         serve as a link between management and employees by handling questions, interpreting and administering interviewing/hiring handbook and helping resolve work-related problems.

-         allocate human resources through effective interviewing and screening efforts, ensuring appropriate matches between personnel.

-         direct staff tasked with recruitment, identifying staff vacancies, interviewing and selecting applicants based on review of background and verification of previous employment.

-         analyze statistical data and reports to identify and determine recruitment proficiencies of each department and develop recommendations for improvement of personnel policies and practices.

-         plan, organize, direct, control or coordinate the training of departmental personnel with workshops, presentations, and training sessions covering various hr topics.

 

senior employment representative, 07/2007 c 06/2008

• performed difficult staffing duties, including dealing with understaffing, refereeing disputes, full cycle recruitment of employees, and administering disciplinary procedures.
• oversaw the evaluation, classification, and rating of occupations and job positions on organizational websites.
• trained recruiters and departmental staff on defining positive tactics for recruiting, job evaluation, and furthered the recruitment interests of the organization through job fair development and management of weekly orientation of new employees.

 

 

 

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perry homes, houston, tx

corporate recruiter, 07/2006 to 07/2007

• collaborated with hiring managers to secure the right candidates for current vacancies.
• defined the specific job duties of qualified applications.
• advised upper management on recruiting efforts and demonstrated empirical support for strategies by way of hr metrics.
• spearheaded employee referral program and new hire retention follow up programs.
• sought out a variety of professionals through strategic recruiting, including human resources, marketing/advertising, accounting/finance, it, design, facilities, and construction staff.
• secured new human capital using proven hr strategies such as networking, internet sourcing, referrals, direct sourcing, and cold calling; participated in various recruiting events.

 

texas children's hospital, houston, tx

hr technician, 08/2001 to 06/2006

         assessed candidates resumes and credentials and forwarded eligible candidates based on forecasted ability to perform.

         processed reference verifications, background checks, and a variety of recruitment functions aimed at attracting entry level clinical and non-clinical professionals.

         headed up bi-weekly orientation of newly hired employees.

         generated vacancy announcement as positions opened and retracted announcements as positions were filled.

         developed recruitment metrics reports and oversaw job requisitions.

 

profstaff temporary agency (texas children hospital) houston, tx

department secretary, 08/2000 to 08/2001

• tracked and recorded applications and resumes in furtherance of recruitment efforts; managed applicant files and processed new hire documents with notable accuracy.
• drafted job offer letters and sent out applicant acknowledgment cards.

 

*****additional experience as owner/operator of rogers beauty salon*****

education

 

remington online college, tampa florida campus
bachelor of science, operations management, 2004

 

remington college, houston, tx
associate degree, business technology, 2000

 

professional development

 

phr in progress

 

development dimensions international certification:

• targeted selection interviewing
• essentials of leadership
• model-netics management