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Yyyyyy x. yyyyyy

PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

 

xxx-xxx-xxxx 

abc@xyz.com

 

Executive Specialist

Organizational Efficiency ~ Staff Supervision~ Quality Assurance

 

Dynamic leader with over 20 years of demonstrated success as an executive support professional.  An effective leader, a fiscally responsible operator, and most of all, a customer driven professional, capable of managing large teams and performing above company standards.  Especially astute at teaching others how to develop a customer-centric attitude as well as designing and implementing loyalty and retention programs to increase bottom line revenues.   

 

Qualifications Profile

 

Ø  Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including specialized knowledge of foreclosure processes, regulatory mandates, operational analysis, and research and development.   

Ø  Effectively lead top-performing teams.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Consistently focus on ensuring development of high-standard delivery methodologies. 

Ø  Proven ability to adapt strong technical skills to diverse organization needs.

Ø  Technology savvy with knowledge of multiple software platforms including Microsoft Office Suite, Outlook, and Word Perfect, as well as various property records databases.

 

Professional Career Track

 

 

Senior Vice President, Fidelity National Title Insurance Company                                        1986-Present

  Responsibilities included comprehensive management and oversight of day-to-day operations.  Specific functions included;

  Supervision and leadership of foreclosure department (revenue between $500K and $1M annually);

  Leadership of foreclosure staff including recruitment, hiring, training, and retention;

  Processed non-judicial foreclosure throughout Arizona

  Responsible for title claim processing and assessment, title issues and record maintenance;

  Represented the company at depositions as Custodian of Records in law suits involving property disputes;

  Processed all title insurance releases and lender release tracking and assisted with account garnishments and employee wage garnishments.

 

Earlier Experience

 

- Paralegal, Rawlins Burrus & Lewkowitz

 

 

Academic Training & Additional Information

 

n Business Coursework Completed, Northern Michigan University

n U.S. Army Veteran

n Member - Hall of Fame Presidents Club (Outstanding Company Revenues)

n President C Arizona Trustee Association

n Award C Numerous Company Spirit and Company Loyalty Awards

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