yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • xxx-xxx-xxxx • abc@xyz.com

 

career objective

performance-driven retail professional with expertise in sales, business operations and customer service eager to contribute talents toward actively supporting the employer in maximizing revenue performance.

profile

 

assertive, proactive retail sales professional with proven ability to generate sales and ensure customer satisfaction. recognized as quick learner with natural sales ability. exceptional ability to identify and anticipate customer needs. experienced in persuasive communication; able to express ideas in ways that lead clients to understand sales presentations.

 

~ key achievements ~

 

• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• tri-lingual; fluent in english, french and creole.
• dynamic communication, presentation, organization, and relationship management skills.
• technically proficient in microsoft office suite, word, explorer, excel, outlook.

 

professional experience

 

shift supervisor cvs pharmacy                                                                                       2009-present

• sharp business acumen and experience in managing broad scope of operations, from sales/marketing, customer service and handling company finances to processing refunds, merchandising and receiving/processing shipments.
• effectively train and direct staff and actively collaborate in human resource operation functions such as employee correction, evaluating performance and providing guidance/mentoring.

 

sales associate 7-eleven                                                                                                       2006-2008

• successfully steered retail sales operations to generate high volume growth and revenue on behalf of company.
• effectively managed a broad range of store functions, including cashiering, supply purchasing, inventory management, store maintenance, and customer service.

 
cashier tasty-d-lite                                                                                                              2004-2006

• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• responsible for cash management, store merchandising, product/service quality, and machine maintenance.

 

professional education

 

coursework toward associates degree in mathematics miami dade college                        2003-2005

 

license d security officer