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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
results-focused management professional eager to offer 11+ years of proven, cross-functional operations, executive-level support, team building / training, project management, and vendor / client relations experience within diverse engineering, manufacturing, retail, and medical fields toward optimizing a progressive employer s bottom-line performance.
profile of qualifications
top-performer who makes sound decisions to reflect positively on business profitability, corporate well-being, and client satisfaction.
integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.
excellent communicator who evaluates workflow methods to streamline business processes and improve staff productivity.
proficient multitasker who plans, prioritizes, and manages diverse team and individual tasks within deadline-driven environments.
ambitious self-starter who demonstrates superior attention-to-detail and strong analytical abilities.
key areas of expertise
operations management vendor / client relations accounts payable / receivable sales / returns processing
staff recruitment / training project management reconciliations / invoicing calendar management
administrative / hr support regulatory compliance proposals / statements of work microsoft office suite
professional synopsis
project management assistant
etic engineering, inc., costa mesa, ca 2008 c 2009
applied dynamic leadership talents toward directing daily office operations to include proactively supporting project management with ongoing engineering efforts and key marketing materials distribution, as well as assisting hr with comprehensive employee relations.
prepared, coded, and processed incoming purchase orders, and formatted and delivered targeted proposals and statements of work.
office manager / project coordinator
trc, irvine, ca 2007 c 2008
strategically steered daily building technologies division operations to include supervising a details-driven office staff; formatting specifications; preparing, coding, and processing invoices / payments; administering expense reports; and performing a / r and a / p.
played a vital role in sustaining profitable business operations by supporting principal with ongoing projects, collections, and files maintenance, along with effectively corresponding with project leads to ascertain critical status and task / workflow prioritization.
office manager
so cal chiropractic, costa mesa, ca 2006
contributed sharp analytical abilities toward performing accurate a / r, a / p, and collections to include interfacing among insurance companies regarding payments / benefits; preparing patient invoices; and scheduling, processing, and maintaining patient records.
special services department head
home depot, tustin, ca 2004 c 2005
drove operations growth by recruiting, training, and supervising 15 service associates in performing results-focused sales and product research to include conducting objective staff evaluations and leading valuable daily meetings to encourage a cooperative team environment.
ensured seamless business processes at all times by managing product returns / exchanges; overseeing special order merchandise inventory management; directing item credits / returns to vendors; and maintaining responsibility for collections and fiscal balancing.
demonstrated solid communication skills toward coordinating diverse product efforts with vendors / installers, and customers.
customer service
associated steel corporation, rancho dominguez, ca 1999 c 2003
utilized broad scope of industry and product / services knowledge to perform comprehensive sales, a / r, collections, exports, and order entry to include directing purchasing and inventory control; supplying quotes to customers; and delivering parts / materials on-site.
education
extensive coursework california state university, long beach
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