Performance-driven Telecommunications Industry Professional eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization. Broad based experience in operations management, network operations, engineering, employee development and utilization management. Decisive and straightforward with a sincere dedication to influencing positive business results. Core competencies include:
Training and Team Building
Strategic Leadership/ Execution
Collaborate with IT/Engineers
Critical Thinking/ Decision Making
Hands-On Technical Applications
Persuasive & Effective Speaker
Quick to Gain Trust
Telecom Planning/ Design
Highly familiar with all Wireline, Wireless, IP, VoIP, Voice and Data Communications.
Xxxxxxtivated self-starter with sense of urgency and ability to rise to the occasion to exceed expectations.
Talented problem solver with technical discipline, business acumen, and technology savvy.
Adept at identifying and translating voice of customer inputs into specifications and products.
Talent for fostering and leveraging collaborative relationships with internal and external resources to shorten project cycles, improve effectiveness, optimize productivity, and reduce costs.
Hands-on technical skills combined with practical knowledge of telecom principles and requirements.
Cradle to grave project management, task identification, project planning, and status review.
Ability to interpret and translate technical language and deliver presentations to audiences of all levels.
History of meeting project objectives and completing deliverables on schedule and within budget.
Outside Plant Engineering expertise; deliver tactical planning, design, fielding, perform digital line configuration, coordination and training.
Design/install/maintain wired and wireless LANs for SMB, SOHO, and residential applications.
Provide planning, forecasting, implementation, and identification of resource requirements to enhance network performance.
Maintain accurate network diagrams utilizing VISIO P.
Sprint Nextel - Network Planner 1999 - 2009
Led all engineering and design for over 400 architectures for international voice services; managed technical evaluation processes for TDM and VoIP interconnects, and consistently achieved a 99% on time delivery rating.
SME (Subject Matter Expert) on the international VoIP platform; grew xxxxxxnthly international minutes from 150,000 to 48 million and provided high level technical support for international markets.
Managed project implementation or all installations, augmentations and disconnects; enhanced performance and maximized capacity utilization.
Birch Telecom - Director, Network Operations Center 1998 - 1999
Selected to lead start up operations for a newly established CLEC (Competitive Local Exchange Carrier).
Oversaw day to day operations of the Network Operations Center and domestic network including the central offices, switches, infrastructure and local access facilities.
backbone and local access facilities, collocation facilities, and related ancillary components.
Maintained complete compliance with for all circuit/systems installation and maintenance, network surveillance, translations, and field dispatch.
Created and implemented network performance and event notification standards to address issues in a xxxxxxre timely manner, and collaborated with business units to identify and deliver customer expectations.
MCI WorldCom 1983 - 1998
Senior Field Engineer 1998
Managed operations on an earth station as well as all associated circuits within the FAATSAT (FAA Telecommunications Satellite) network.
Effectively xxxxxxnitored equipment and performance; troubleshot and resolved complex technical issues, and implemented system checks and maintenance programs to maximize functionality and reduce downtime.
Operations Manager 1991 C 1998
Provided leadership and oversight for the MCI Independence Network Information Center and a staff of 14 Technicians; maintained a $500K departmental budget, project managed over 200 equipment installations and expansion projects, and consistently maintained a 98% on time completion rate.
MCI WorldCom - Engineer 1990 - 1991
MCI WorldCom - Technical Specialist 1983 - 1990
U.S. Air Force 1980 to 2003
Served Active Duty and Air Force Reserves
Ashwood University, Humble, TX - Bachelor of Science, Telecommunications
CCAF, Maxwell AFB, AL - AAS, Telecommunications Systems Technology
Air Force Sergeants Association, Life Member
Northwest Kansas Technical College (NWKTC), IT Division Advisory Committee Member
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