Yyyyyy x. yyyyyy

 

Senior Level Sales and Operations Leader

Results-focused Executive eager to contribute expertise in Business Development/Sales, Operations, Administrative Management, P&L/Fiscal Administration and Team Leadership toward collaborating with a progressive organization in maximizing bottom-line performance.  Core competencies include:

 

w  Employee Development and Team Building

w  Sales Management / Deliver Results

w  Profit and Loss Accountability

w  Multi Unit/ Remote Management

w  Strategic Planning and Execution

w  Business Analysis & Process Improvement

w  Cultivate Internal & External Alliances

w  Develop High-Performance Teams

w  Consultative & Relationship Sales

w  Persuasive & Effective Speaker

 

 

w  Visionary leader with the ability to drive growth and overcome challenges to meet the needs of the organization;  create buy in among managers and branch sales staff to meet and exceed goals.

w  Expertise in strategic planning with track record of driving aggressive goals; partner with internal and external partners to gain market strength and build loan pipeline to over $665MM in annual receivables.

w  Tactical expertise with a commitment to results; assemble team of strong financial sales leaders with ability to execute high performance standards and exceed customer expectations.

w  Focused, decisive and straightforward; establish clear initiatives, identify and improve critical processes to maximize results.

w  Excellent communication skills; ability to manage and mentor staff in a remote setting, disseminate and deliver complex information to professionals at all levels and engage in 360 feedback cycle.

w  Broad based experience in consumer lending products; real estate loans, personal loans, loan insurance products, credit cards and conforming loans.

 

 

Global Futures and Forex,  Chicago, IL                                                                 2008 to 2009

Director of North American Sales

w  Spearheaded efforts to drive aggressive revenue building strategies; developed and implemented a customer service overhaul that resulted in a significant increase in customer satisfaction indicators within 3 months.

w  Developed innovative sales and marketing programs, masterminded re-training and development efforts, influenced a highly lucrative sales compensation plan to produce an overall net gain of 30% $450K) in revenue and a 112% increase in average per sale totals.

 

HSBC North America Holdings INC (Formerly Beneficial), San Jose, CA

Began tenure in position as an Account Executive and successfully ascended through the ranks to role of Senior Vice President in 2002. 

 

 

 

Senior Vice President Sales and Operations (2005 to 2007)

w  Spearheaded efforts to develop and implement a comprehensive performance management system to maximize team results; significantly improved bottom line performance through an aggressive training and mentoring program targeted at low performers.

w  Contributed to strong and sustainable financial growth through the development of a National Auto Loan sales program that resulted in increased customer retention rates and satisfaction.

w  Championed career development paths for team members of 150 branches through the creation of effective succession plans;  gained reputation as a fair and gracious leader dedicated to providing opportunities for outstanding performers.

 

Senior Vice President Insurance Sales  (2003 to 2005)

w  Secured a 46% increase in customer acceptance rates with a dollar value of $16MM in captured revenue through aggressive business development efforts; posted increases without any potential loss mitigation due to client default.

w  Secured buy-in for a new CRM system that improved processing efficiencies by 43% and led to a net gain of $32MM annually.

w  Created a highly effective new sales and compensation plan that aligned employees to a common goal, and generated rewards based on performance, customer satisfaction and results.

 

Vice President Sales and Operations (2001 to 2003)

w  Provided leadership and oversight for business operations with a key focus on increasing and achieving sustainable market share; led underperforming districts in realizing gains in revenue and retention, and ranked #1 VP in the company within 6 months of assignment.

w  Master-minded consolidation of succession policies to create a cohesive, targeted plan that was adopted companywide;  readied re-locatable Management staff to fill positions across the country as needed.

 

Branch Sales Manager III (2000 to 2001)

w  Selected by Senior Management to train new Branch Management candidates; led employee development efforts and grew retention and performance of new team members.

w  Ranked #1 Branch Sales Manager out of 600 locations in 2001, and #1 Region-wide Manager out of 300 branches in 2000.

 

 

CorlLins University- Bachelors Degree in Business Management

University of North Carolina- Kennan Flagler School of Business

American Financial Services Association

 

AFSA (2000 to Present)

Junior Achievement  Member

FINRA Series 3 and 30 Licenses

Anti-Money Laundering

Xxxxxx Life and Health License

Xxxxxx Mortgage Broker License

 

Yyyyyy x. yyyyyy

 

 

<Date>

 

<Hiring Contact Name>

< Title>

<Company Name>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

During my comprehensive career as a Senior Level Business Development and Operations Executive, I ve made considerable strides in growing a performance driven, multi-divisional operation to success.  I have realized results that exceeded expectations and developed sales teams that have achieved substantial growth in the face of current economic challenges.  My ability to gain the trust and loyalty of my team has defined my success, and I am anxious to share my talents with <organization here> in the position of <position here>.   

 

According to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>.  I am well versed in <specific here> and know that I could be an integral member of your team.

 

The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  As a proven leader, I believe it would be mutually beneficial for us to meet.  I will call next week to arrange a meeting to discuss your organization s goals and how I can help you meet them.  If you need to reach me before that time, please contact me at the phone number listed above.

 

Thank you for your time and consideration.

 

Sincerely,