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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Mobilexxx-xxx-xxxx
Evening Phone xxx-xxx-xxxx
Day Phone: 215-823-5800 ext 6938
Email: Abc@xyz.com
Country of Citizenship: United States of America
Veterans' Preference: No
Highest Grade:GS-303-07-07, 06-2005-Present
ICTAP Eligible
Contact Current Employer: Yes
Vacancy Posting:
Position Title:
Core Competencies
Program Assistance, Administrative Support, Client Services, Clerical/Office Operations, Records Management, Information Systems Maintenance, Data Entry, Computer Operations, Public Relations, Confidentiality/Privacy/Regulatory Compliance, Transcription, Correspondence/Document Production, Appointment Scheduling, Project Administration, Workflow Planning/Management, Medical Billing and Coding, Claims Auditing/ Reimbursement, Eligibility/Benefits Determination,
Work Experience
Veterans Administration
5/2005 - Present
Philadelphia, Pennsylvania US
Grade Level: 07/07
Salary: 48,710.00 USD Per Year
Hours per week: 40
Program Support Assistant, 0303
Proficiently research, analyze and interpret complex information vital to multi-insurer billing quality/accuracy; includes policy guidelines spanning pre-certification requirements, inpatient care and outpatient drug or alcohol treatment data requiring release of information or power of attorney forms due to confidential/sensitive nature of content. Maintain current knowledge of Center for Medicare and Medicaid Services educational resources, appeal guidelines, HIPAA/Privacy laws, provider enrollment, payments, claims audit & reimbursement, and Medicare NPI implementation.
Contribute comprehensive knowledge of programs and clinics within the VA disability system, including Military Sex Trauma, Combat Veteran, Southwest Asia, Compensation, Agent Orange and Poly Trauma toward optimizing operational performance. Additionally bill claims for Fugitive Felon veterans under Federal and State law probation/parole violation.
(Contact Supervisor: Yes, Supervisor's Name: Elizabeth Callaghan, Supervisor's Phone: 215-823-5800 ext 5870)
Veterans Administration
10/1998 - 10/2000
Philadelphia, Pennyslvania US
Grade Level: GS 06
Salary: 36,108 USD Per Year
Hours per week: 40
Patient Services Assistant, 0303
Page 1 of 3
Yyyyyy x. yyyyyy Page 2 of 3
As key patient and visitor point of contact for Willow Grove Air Station, contributed expertise toward effectively managing broad functions ranging from pre-registration and eligibility/benefits determination to client services. Through strategic management of workflow, including quality control of patient demographic, employment, income/asset, and health data, played critical role in optimizing medical care cost containment and recovery for the Center.
Proficiently steered administrative operations, from physician orders transcription and x-ray/lab results and consultations documentation to initial and follow-up medical appointment scheduling, with a consistent focus on maximizing productivity and efficiency. Efficiently maintained high volume of medical records and incoming/outgoing mail as well as inbound phone communications. Effectively produced detailed billing forms for external specialized testing. Managed confidential patient charts and information and applied technical skills toward performing extensive detailed data entry including clinic stops as well as CPT and ICD-9 codes for each patient visit.
(Contact Supervisor: Yes, Supervisor's Name: Ellen-Mcgee Hoover, Supervisor's Phone: 609-562-2999)
Veteran Administration
11/1995 - 10/1998
Philadelphia, Pennsylvania US
Grade Level: GS-04
Salary: 18,352 USD Per Year
Hours per week: 40
Medical Clerk Typist, 0679
Progressed from entry-level position to perform diverse administrative functions at Veteran Affairs Center Outpatient Clinics. Responsibilities spanned physician orders transcription, order entry and initial/follow-up appointment scheduling as well as alphanumeric filing, phone management, patient lab/test result documentation, and non-ambulatory patient travel arrangements. Additionally managed production of outpatient care billing for external specialized testing as well as communications composition/typing for medical personnel.
(Contact Supervisor: Yes, Supervisor's Name: Rosalind Harris, Supervisor's Phone: 215-823-5800 ext 4322)
Veterans Administration
9/1989 - 11/1995
Philadelphia, Pennsylvania US
Grade Level: GS-04
Salary: 16,462 USD Per Year
Hours per week: 40
File Clerk, 0305
Launched career with VA as a File Clerk, providing quality alphanumeric filing of varied documents and offering clerical support. Efficiently operated CRT and maintained medical record tracking system.
(Contact Supervisor: Yes, Supervisor's Name: Mervin Showell, Supervisor's Phone: 215-823-5199)
Education
Blue Ridge Job Corps Center
Marion, Virginia US
Certification - 6/1989
Major: Medical Secretary
Minor: Clerk Typist
Relevant Coursework, Licensures and Certifications:
Certificate of Proficiency Typing and Medical Secretary
Yyyyyy x. yyyyyy Page 3 of 3
Drexel University
Philadelphia, Pennsylvania US
Some College Coursework Completed
6 Semester Hours
Major: Medical Billing and Coding
Community College
Philadelphia, Pennsylvania US
Some College Coursework Completed
46 Semester Hours
Major: General Studies
Overbrook High
Philadelphia, Pennsylvania US
High School or equivalent - 6/1985
Major: General Studies
Job Related Training/Professional Development
Certificate of Completion, Preventive and Management of Disruptive Behavior; August 13-14 2003
Quadremed Certificate; October 17, 2008
Quadremed Certificate; December 21, 2007
Quadremed Certificate; March 23, 2007
IMAGES Customer Care Training; October 25,1998
CPRS Computer System Training; July 1998
DHCP Training; January 01,1998
Awards/Commendations
Certificate of Excellence; June 30, 2006 & July 03, 2006
On Spot Recognition Awards; February 22, 2006, December 15, 2006 and January 04, 2007
Individual Cash Award; December 04, 2007
Performance Award; December 26, 2008
Additional Data
Job Type:
Permanent
Work Schedule:
Full Time
Geographical Location:
US-PA-Philadelphia
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