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yyyyyy x. yyyyyy                                         

po box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx

 

career objective                              

recent graduate with bs in marketing and solid background in customer-driven industries and leadership capacities eager to contribute academic and professional qualifications to the success of a progressive organization

profile                                                

ø  offer strong practical experience in client / vendor relations, marketing, financial administration, and technical problem-solving

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; demonstrated ability to anticipate and respond to client-specific needs

ø  proactively industry monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  motivated team player equally effective in independent and collaborative settings

ø  sharp technical proficiencies including ms office (word, excel, access, powerpoint, outlook) and visimage

education                                           

bachelor of science in marketing, university of phoenix                                                                       2009
 

associate of arts, howard community college                                                                                       2002

professional experience                

tower federal credit union                                                                                                                    2001 c 2009
senior atm & card services specialist (2007 c 2009)

  • promoted to senior-level position entrusted with training and supervising 9-member team responsible for providing technical and operational support for electronic services; granted 4 tower tribute awards in 2009
  • successfully directed implementation, installation, and maintenance projects; efficiently investigated, escalated, resolved, and followed up on any issues
  • selected to lead atm signage project including standardizing appearance of 27 machines, posting network and fee regulations, and optimizing marketing capabilities
  • managed vendor relationships and served as 24/7 emergency point of contact for all off-site/merchant atms
  • created and maintained department website for union intranet, participated in ordering operations, assisted with budget control for multiple cost centers, and performed other administrative managerial duties
  • ensured physical security of department as well as network and member information confidentiality in a multi-network environment; enforced corporate policies and procedures and all state and federal regulations

atm & card services specialist i-ii (2003 c 2007)

  • in recognition of dynamic performance, rapidly progressed from specialist i to specialist ii position, assuming increasing responsibilities, within 9 months
  • compiled and analyzed complex data to independently solve problems with atm and network reconciliation; proficiently utilized written, mathematical, and programming technical instructions

teller (2001 c 2002)

  • provided knowledgeable, courteous, and efficient customer service in a fast-paced environment
  • accurately maintained and balanced $15,000 teller drawer, processed client transactions, and performed back office and banking functions;  received perfect over/short drawer award

receptionist (part-time), lynn's day spa                                                                                              2002 c 2005

  • applied strong customer service, sales, and office management skills toward supporting busy day spa
  • worked closely with manager on improving company website

manager (part-time / summers), savage sno-cone shack                                                                      2000 c present

  • perform a broad range of operational management duties for this seasonal business; train and manage personnel, administer payroll, oversee ordering and inventory management, and place local and online advertisements to increase traffic

 

yyyyyy x. yyyyyy                                         

po box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a marketing and advertising capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i recently completed my bachelor s degree in marketing.  my professional qualifications include strong experience in project management, customer service, and vendor relations, as well as in developing company websites and promotional collateral.  i excel at performing a broad range of concurrent functions, and am adept at switching between duties to best support business operations.  my excellent communication and technical skills have consistently proven instrumental to my success in every role i have held. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to insert company name, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

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