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yyyyyy x. yyyyyy                                                                    

0000 xxxxxx xxxx , xxxx , xxxxx 00000

abc@xyz.com

(xxx-xxx-xxxx

 

career objective                              

results-driven logistics specialist eager to contribute excellent client relations and account management skills toward supporting the employer in increasing market share, customer satisfaction, and transactional accuracy

profile                                                

ø  offer substantive training and practical experience in logistics and client relations, with expertise in sales, materials/product transportation, account management, and project administration

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; proactively anticipate and address client and project needs

ø  accurately prepare, review, and maintain documentation critical to the freight forwarding and import/export process

ø  cultivate long-term business relationships and manage key accounts, identify and capitalize on business development opportunities, develop niche markets, and administer high-revenue transactional contracts

ø  solid record of increasing productivity, quality, and profitability in deadline-driven environments

ø  dynamic communication, presentation, and negotiation skills

professional experience                

management training program, kuehne + nagel, houston, tx                                                  2007 c present

  • effectively coordinate worldwide shipments for this leading global provider of integrated supply chain solutions across diverse industries; drive projects from initial shipment through handoff to buyer
  • develop strong understanding of all aspects of operations while rotating through air export/import, ocean export/import, accounting, projects, customer service, customs brokerage, data quality, and systems driven services for between three and six months per department
  • execute a broad range of international freight forwarding functions to ensure optimal customer service, timely and accurate transitions, and cost-effective operations

 

product sales / staff lead / waiter, finn & porter, austin, tx                                                       2004 c 2006

  • delivered exceptional customer service based on depth of knowledge regarding menu; developed loyal client base resulting in repeat business and expansive referral network
  • successfully trained front of house staff in offering expedient, well-informed, and courteous service to maximize profitability and maintain the restaurant s reputation for unparalleled service
  • consistently ranked within top 5% of sales throughout tenure

 

planner / sales negotiator, cargo, british airways world cargo, toronto, on                                 2002 c 2003

  • directed sales and logistics activity as relating to two daily flights carrying 12-14 tons of cargo from toronto (yyc) to london (lhr and lgw) airports; achieved all established revenue goals and capacity targets
  • proactively monitored cargo to mitigate potential risks and ensure timeliness of international shipments; reduced downtime by serving in the capacity of a remote expediter for offloaded deliveries
  • utilized automated profit/cost system to determine competitive pricing quotations

education                                           

ba in communications; business administration minor, texas state university, san marcos, tx            2006

 

aaa in business management, humber college of applied arts and technology, toronto, on                 2002

 



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