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Yyyyyy x. yyyyyy
350 Mohegan Circle | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com
Dynamic, articulate and results-driven Business Professional with broad based expertise in Sales Management, Client Relations, Operations and Staff Development, eager to contribute strong leadership, communication and marketing talents towards supporting the goals of a progressive employer in a Management Role.
Core competencies include:
Hire, Train and Mentor High Performance Teams
Marketing/Merchandising/Promotions Strategies
Inventory Management/Vendor Relations
Budget Administration / P & L Accountability
Technical Savvy/Business Systems and Applications
Persuasive and Effective Communicator
Business Analysis & Process Improvement
Drive Business Growth/Deliver Results
Professional History
2010-Present: Lowes, Inc., Newton, XXXXXX - Cashier
Collaborate with store mangers to provide exceptional customer service; resolve customer issues, assist with transactions, and handle inventory tasks in line with corporate requirements for quality control and service.
Perform cashier duties; balance cash drawer, process credit transactions, and ensure accurate reconciliation.
2008-2009: Wachovia Bank, NA - Sparta, XXXXXX - Teller
Balanced currency, coin, and checks in cash drawers at ends of shifts; cashed checks and paid out money after verifying that signatures were correct, and that accounts were sufficiently funded.
Addressed and resolved customer complaints and issues, counted and recorded currently in vault, and drove business development strategies to open new accounts and gain additional customer business.
2003-2008: Kay Jewelers, Middletown, NY - Store Manager
Maintained oversight for all sales, merchandising, inventory management, client development and staffing initiatives for this retail establishment.
Recruited, hired and trained a high performance sales team; consistently led store to achieving targets for sales and revenue results, customer service requirements and operations goals.
Developed, reviewed and adhered to monthly and annual sales plans, modified sales initiatives according to profit/loss statements and market conditions; consistently managed operation in a high sales performance capacity.
Delivered exceptional customer service, managed payroll, inventory and customer follow-up processes to optimize sales results.
2000-2003: KB Toys, Rockaway, XXXXXX - Senior Assistant Manager
Contributed toward leading day to day management activities for this busy retail location.
Leveraged strong marketing and merchandising strategies to maintain attractive sales displays to increase consumer traffic.
Integral in leading new staff training and performance management.
Ensure compliance with all corporate directives for policy and procedure, cash register operations and balancing functions.
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