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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Versatile business professional eager to contribute expertise in delivering client services, steering human resource functions, and driving operations toward actively supporting the employer in optimizing results
Profile
Ø Offer extensive experience in human resources, inventory control and warehouse/purchasing, with comprehensive management and customer service background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency, and profitability.
Ø Proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
Ø Dynamic communication, presentation, relationship building, and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.
Key Achievements
Ø Consistently maintained an inventory control accuracy rate of 99.6%, demonstrating strong dedication and value as a motivated team member.
Ø Successfully collected on past due accounts by proactively calling customers, researching payment history and arranging payment methods.
Ø Boosted operational efficiency and increased account retention to 90% by improving customer service, as well as accuracy and timeliness of product delivery.
Ø Effectively increased productivity and quality assurance by conducting comprehensive research and analysis in purchasing radio frequency equipment.
Professional Experience
Securus Technologies 2003-2008
Inventory Control Analyst (2006-2008)
Customer Service Representative (2003-2006)
Promoted to contribute dynamic analytical skills in supporting all aspects of inventory control, with full accountability for daily cycle counts, shipping, and receiving.
Proficiently prepared and completed quarterly and yearly inventory supporting enterprise-wide operations, while ensuring strict compliance to Sarbanes-Oxley.
Applied industry expertise and strong communication skills toward acting as first point of contact in setting up new client accounts and troubleshooting technical problems.
Proactively followed up on customer requests and responded to after-hour voicemail messages and emails in order to provide superior service and exceptional satisfaction.
USCO 1999-2003
Warehouse Manager
Cost-effectively allocated and administered the operating budget and maintained facility metrics, including accuracy and productivity.
Strategically conferred with clients on potential upcoming challenges to define and implement proactive solutions focused on optimizing customer servicing and satisfaction levels.
Spearheaded diverse human resources activities ranging from staffing, training, and performance evaluation to payroll processing and handling monthly, quarterly, and yearly documentation.
Relied upon to oversee daily shipments; reviewed orders, monitored staff and conducted quality checks, demonstrating exceptional project management and organizational abilities in achieving operational goals and timelines.
Conley 1994-1999
Warehouse/Purchasing Manager
Relied upon to directly manage two warehouses and control the flow of Just in Time inventory to/from the facilities.
Cost-effectively steered purchasing of all equipment, supplies and inventory for the facility.
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Conley 1994-1999
Warehouse/Purchasing Manager
-Continued-
Applied solid technical abilities in implementing computerized cycle counts and inventory functions for the warehouse, substantially boosting productivity.
Exhibited leadership qualities in hiring, training and mentoring all new employees.
FCI, Inc. 1984-1994
Purchasing Manager
Contributed strong leadership and communication abilities in effectively supervising three employees.
Maintained full accountability for purchasing the inventory, equipment and supplies for the warehouse, as well as new computerized software for warehouse inventory control and shipping, illustrating strong multitasking and organizational skills.
Education & Professional Training
Bachelor s Degree (Currently in Progress) - University of North Texas, 2008-Present
Software Certification - Tulsa Technology Center, 1996-1998
Business Management - University of Oklahoma, 1982-1984
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. As illustrated by my career background, I have extensive experience in operations management, human resources administration, inventory control, and customer service.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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