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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
solutions-focused business professional eager to contribute broad-scope experience toward supporting an organization in a management role in the transportation, logistics or warehouse distribution sectors.
career profile
ø bs in business management and over 21 years of experience in operations, freight logistics, departmental management and staff supervision.
ø well-versed in attaining challenging company goals and developing new business as well as providing exemplary customer service; led marketing and sales teams to consistent lead in sales and customer service.
ø directed negotiations for new account agreements resulting in $2.5mm revenue growth.
ø for one assignment, increased revenue growth 100% while increasing sales staff only 20%.
ø served as company representative at trade shows nationwide, developing and increasing company brand awareness and client loyalty.
ø knowledgeable in osha, dot and hazmat regulations and total quality management (tqm) procedures.
ø self-driven, effective team leader with strong decision-making and selling skills; spearheaded increased terminal production and efficiencies.
ø highly effective in working under pressure and tight deadlines, and skilled in problem/conflict resolution and event analysis.
ø in-depth strengths in developing and implementing strategic actions, in diverse industries, with outstanding results.
ø series 6 and 63 licensure.
professional experience
united parcel service freight, richmond, va 2005 - present
service center manager / operations manager / inbound manager
yoy 2009-2010 operating profit of service center grew 40% during tenure.
as operations manager, coordinate all departments to ensure attainment of operational goals and oversaw transition from non-unionized to unionized employees utilizing tqm practices.
earlier served as inbound manager, turning-around least-productive shift in mid-atlantic region into #1 position by attaining 125% of goal.
conway transportation, norfolk, va 2004 - 2005
freight operations manager
comprehensive responsibility for directing daily operations and attaining yearly performance goals.
- continued -
yyyyyy x. yyyyyy
page two
principal financial group, greensboro, nc 2001 - 2003
advanced market specialist
assisted businesses as well as individuals with investments, insurance, business planning and tax strategies.
established 401(k) accounts, buy-sell agreements and non-qualified deferred compensation plans for high-net-worth individuals.
roadway express, kernersville, nc 1999 - 2001
relay & dispatch manager
held responsibility for line haul dispatch.
possess strong familiarity with shipping/receiving, hazardous materials handling, safety training and other dot requirements.
landsco inc., charlotte, nc 1990 c 1999
director of operations (1992-1999)
for this #1 performing office in company, supervised 20-personnel staff which included four project managers, focusing on main priority of account development and strategic growth.
project manager (1990-1992)
managed staff that led company in sales and production.
other experience
have been united way champion coordinator for three consecutive years and led office to continuous growth of 105%, 130% and 205% of goals for each year respectively.
education
american intercontinental university, atlanta, ga
bachelor of science, business management
harvard manage mentor program
ups leadership development
financial services institute
series 6 and 63 licenses
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