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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 


objective

solutions-focused, performance-driven senior program and project manager eager to contribute technical expertise as well as dynamic it, business integration and process enhancement talents toward supporting employer operations.

profile

ø  offer approximately 13 years progressive it experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.

ø  results-driven leader who effectively trains and leads top-performing teams.

ø  expertise in developing and executing strategic policies, procedures, processes, and methodologies to optimize performance.

ø  cost-effectively administer budgets and assets.

ø  proficiently steer projects from concept through delivery.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  proven ability to ensure projects are managed on-time and under budget including information, scope, time, cost, quality, resources, reporting, risk and procurement management.

ø  exceptional skills in project management methodology, microsoft framework, six sigma and itil foundation v3.

key achievements

  successfully delivered 99.99% 24/7/265 systems availability across the enterprise, while implementing projects from inception through completion.

  generated $1m savings over 3 years with the ibm tape system implementation, $6.9m over 10 years through the ge actuarial systems move and $6.3m over 3 years with ibm mainframe upgrade.

  applied project management skills toward overseeing 2,900 s.f. data center buildout for $1.5m and 600 seat call center buildout for $3.3m.

professional experience

21st century insurance, woodland hills, ca                                                              2002-present

it program manager and project manager (2008-present)

  contribute it expertise and project management skills in managing enterprise projects in a cross platform, cross company environment.

  cost-effectively allocate, administer and manage project budget.

  spearhead broad range of projects including aig separation initiative, ge actuarial systems move, personal auto group internal initiatives, re-branding and enterprise wide maintenance release.

  apply detail orientation and organizational skills toward ensuring enterprise infrastructure stability and resource management for programs across multiple companies and organizations.

it project manager (2002-2008)

  reduced the number of controls from 44 to 17 key controls by completing a major clean-up of ets owned sox controls.

  steered project life cycles from inception through completion including discovery, planning, development, deployment and implementation of numerous infrastructure projects, while ensuring they are on time and within budget.

  recognized by senior management for successfully managing large projects including texas expansion, change management request automation, remote access request automation, peoplesoft-ad integration, and business process management conceptual design.

 

 

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yyyyyy x. yyyyyy                                                                                                                                       page 2 of 2

 

 

21st century insurance, woodland hills, ca                                                              2002-present

it project manager (2002-2008)

-continued-

  served as ets point of contact for all audits, which increased tremendously in 2006; audits included sox internal and external audits, as well as department of insurance audits.

  applied sharp business acumen toward leading project management responsibilities and concurrently working on up to 20 projects/issues, illustrating ability to manage multiple functions.

  proficiently oversaw numerous large projects including voice redundancy, new data center build and move, cc3 and sox 404.

 

corpinfo services, los angeles, ca                                                                                    1999-2002

manager of microsoft practice and engagement manager (1999-2002)

  successfully closed $6m of business in y2001 through proactive business development.

  exhibited solid leadership qualities in supervising a team of 20 high-level consultants, with strong focus on optimizing productivity and efficiency.

  trained, mentored and motivated consultants, playing an instrumental role in the development of top performing team members.

  proficiently oversaw business development, strategic management and profit and loss management.

technical project manager (1999)

  supervised all aspects of project management including site preparation, procurement of hardware and software inventory, supervision of all client-site fres during implementation and control of all activities during onsite implementation.

  innovatively designed, developed and implemented logistics and rollout plan and prepared final release schedule while promoting superior service and exceptional customer satisfaction.

  supported broad range of high-profile clients including: paul, hastings, janofsky and walker, llp; 20th century fox; amgen and fox sportsnet.

 

health net, woodland hills, ca                                                                                            1995-1999

information systems project manager

  built and established key relationships and liaised effectively between is and business units.

  steered multiple large-scale application deployments and handled over 1,000 desktop/laptop deployments and upgrades, demonstrating it expertise and multitasking abilities in achieving goals and timelines.

  maintained full accountability for requirements, planning, management, and implementation of technological projects impacting the client.

education

master of business administration - university of phoenix, 1998

bachelor of science, business administration - university of california, riverside, 1993

professional development/training

project management institute, project management professional (in progress)

itil v3 foundation certification, 2008

six sigma, green belt, 2006

technical skills

  project management tools: microsoft project 2003; microsoft visio 2003; microsoft word, excel, power point 2003; hp ppm; adobe acrobat 8 standard

  project specialization areas: enterprise release coordination, data center buildouts, network infrastructure deployment, information security related implementation, workflow automation implementations, environment buildouts, mainframe infrastructure related implementation, applications implementation and upgrades, microsoft office sharepoint services 2003, serena teamtrack v.7.2, symantec netbackup v.6, oracle 10g, ibm microstrategy, ibm datastage, ibm ctg v.7, ibm cics ts v.3.2, ibm db2

  operating system implementation and upgrades: windows nt 4.0; windows 2000; windows xp; macintosh osx; zos v.1.7 and v.1.9

 

 

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