yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

productive, quality-oriented management professional eager to contribute exceptional organization, staff management and administration skills toward optimizing operations of a progressive organization.

career profile

ø  over 20 years of administrative, personnel and office management experience.

ø  focus on productivity enhancement, meaningful cost control and staff development.

ø  record of progression to assignments of increasing authority and responsibility. 

ø  strong interest in human resource functions with emphasis on training and development.

ø  wide-ranging program and general operations background.

ø  experienced in leadership, procedures, event planning and shrink control.

ø  skilled in policy, procedures and process improvement.

ø  comprehensive grasp of business and employee management.

ø  outstanding communications and presentation skills.

ø  expertise in operations management.

ø  well-organized multi-tasker with strong detail orientation.

professional experience

sam s club, laurel, md                                                                                                               2005 - present

hardlines manager (year-present)

      responsible for merchandising all non-food inventory, stocking and rearranging endcaps.

      ensure completion of layouts according to company instruction.

      lead audit team controlling shrink, performing inventory and maintaining store.

 

overnight manager (year-year)

      oversaw club stocking personnel, receiving and claims (returns).

 

operations manager (2005-year)

      recruited to direct cashiers, front-end supervisors, cart people, tire department and photo department.

      oversaw spirit team planning events to boost morale; evaluated, coached and led staff.

      oversaw fresh departments including meat, bakery and produce.

      performed intensive employee performance evaluations.

      monitored sales and merchandise performance.

 

rite aid pharmacy, washington, dc                                                                                                1994 - 2005

store manager (1998-2005)

      controlled p&l, payroll and expenses.

      provided leadership for up to 20 associates.

      oversaw delivery operations to customers and managed doctor charges.

 

other career background

have also been employed by b & n inc. in capacity of store manager establishing this business, ordering inventory, merchandising stock, ensuring housekeeping and controlling expenses.

 

education

control data institute

jane addams vocational high school

military experience

united states army, 1982 - 1985