career profile

results-oriented general management professional with 19+ years experience in fast-paced retail environments. proven capacity to handle various functions necessary in leading the operations of a successful company. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. talent to consistently meet periodic and annual sales objectives and quotas. demonstrated leadership for developing and implementing plans that successfully meet the operational objectives of an organization. bilingual: fluent in spanish.

 

sales management / personnel supervision / general operations management

teambuilding & leadership / financial oversight / revenue optimization / customer service

business development / communication / sales strategy / professional development

  written & verbal communication / merchandising

professional history

district manager, 2008 to 2009 ~ dots llc, miami, fl

• spearheaded operations of 14 stores by planning and directing staffing, training, and performance evaluations to develop and control sales programs.
• oversaw local sales managers and their staffs and reviewed operational records and reports to project sales and determine profitability.
• directed and coordinated activities involving sales management and monitor customer preferences to determine focus of sales efforts.

 

regional director of operations, 2007 to 2008 ~ store link retail group (home depot), miami, fl

• defined and deployed human resource functions including candidate recruitment, interview, and selection, in addition to benefits enrollment and professional development/ training.
• utilized a solid understanding of personnel management when addressing workers' compensation claims, managing personnel files, and tracking the current status of the internal affirmative action plan.
• mentored 8 district managers in successfully overseeing their units specifically in how to handle hr issues.

 

district manager, 2005 to 2007 ~ citi trends, miami, fl

• formulated policies, managed daily operations, and planned the use of human resources, and engaged in diverse functions in the area of management, such as personnel or administrative services.
• reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction.

 

district manager, 1998 to 2005 ~ fashion cents, miami, fl

• established and implemented district management policies, goals, objectives, and procedures, conferring with local managers as necessary.

 

additional experience

store manager, 1997 to 1998 ~ ross stores, miami, fl

store manager-trainer, 1993 to 1997 ~ tjmaxx, miami, fl

group manager, 1990 to 1993 ~ payless shoes, miami, fl