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yyyyyy x. yyyyyy

301 east 156th street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient business professional eager to contribute management expertise as well as strong employee development skills and sales talents toward actively supporting an organization in maximizing performance.

 

profile

 

  • offer over 6 years of solid and progressive management experience, including expertise within business operations, sales/marketing and customer service capacities.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • recognized for strong leadership, motivation and management skills; able to diffuse difficult situations and reach satisfactory solutions.
  • dynamic communication, presentation, negotiation, and relationship management skills.

 

professional experience

 

senior marketing representative neighborhood health providers                                          2007-present

  • successfully steer sales operations to generate high volume growth and revenue; maintain quota of 5-10 new enrollments per day.
  • sharp business acumen and experience in managing broad scope of consumer enrollment operations, from obtaining all initial documentation and processing required information to educating customers on the importance of health coverage and following up with consumers regarding health care coverage options.
  • serving as new employee trainer, provide innovative education on various techniques and strategies to increase sales and obtain enrollment quotas.

 

senior marketing representative health first                                                                    2005-2007

  • responsible for the supervision of mobile unit demonstrations canvassing neighborhoods within the tri-state area to create awareness and increase clientele base.
  • actively served as senior outreach representative, successfully educated potential consumers on the importance of health care and benefits of health first.
  • managed all enrollment procedures for health care coverage, from initial collection of all required documentation and following up to ensure satisfaction.
  • consistently trained and motivated new employees in practicing creative marketing strategies to generate sales.

 

customer service representative verizon telecommunications                                                     2003-2005

  • effectively trained and directed personnel and actively collaborated in human resource operation functions such as conducting motivational team meetings, customer service training and providing guidance/mentoring
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • serving as situational team manager, provide customers with assistance in telecommunication problems and technical issues.

 

professional education

 

syracuse university syracuse, ny                                                                                                         2003

bachelor s of science in marketing

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