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Career Objective                                                                                            

Solutions-focused, quality-oriented leader eager to contribute dynamic management and interpersonal relation skills toward actively supporting a progressive organization in optimizing operational and revenue performance as a Director of Admitting or Director Utilization Resource Management.

Profile                                                                                                              

Ø  Offer extensive experience in the health care industry, with comprehensive operations and human resources management background.

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and accounts payable/accounts receivable administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

Education                                                                                                         

Master s Degree in Health Care Administration (In Progress) - University of Phoenix
Dual Bachelor s Degree in Business Management/Administration - University of Phoenix

 

Professional Experience                                                                               

Victor Valley Community Hospital - Victorville, CA                                                          2006-Present

Director of Admitting, Interim Director Utilization Resource Management

  Contribute dynamic leadership skills in managing all aspects of daily operations, with full accountability for analysis of patient flow, LOS and Authorizations including TARS.

  Conduct comprehensive research and analysis of operations, procedures, and admitting process flow in order to identify and implement effective strategies to optimize productivity, efficiency and quality of services.

  Proactively build and establish key relationships and liaise with senior management, staff and community members.

  Successfully decrease overhead costs and increase revenue by implementing eligibility/authorization process in pre-admissions.

 

Jose M. Limon MD/New Millennium Medical Associates - Moreno Valley, CA                   2003-2006

Executive Director

  Effectively coordinated and supervised daily operations for 6 locations, with strong focus on maximizing operational productivity.

  Spearheaded diverse human resources activities ranging from training and performance evaluation to payroll, benefits, workers compensation and policies/procedures development.

  Steered all accounts payable and accounts receivable, utilizing QuickBooks, Microsoft Office, Excel, PowerPoint, and Outlook.

 

North American Medical Management - Yucaipa, CA                                                       2002-2003        

Provider Service Representative

  Applied solid communication skills in liaising between contracted providers, IPA, and Health Plans for negotiations, changes and updates to contracts, patient complaints, and patient benefits.

  Proficiently developed and executed IPA and Provider marketing strategies supporting enterprise-wide operations to attract new membership.

  Discovered and resolved provider billing issues, demonstrating exceptional detail-oriented and analytical talents in achieving operational goals.

 

 

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Orthopaedic Medical Group/Aim High Physical Therapy - Apple Valley, CA                      2000-2002

Office Manager

  Directed the launch of a new location and helped create/establish relations in the High Desert for a newly recruited Orthopaedic Surgeon.

  Resourcefully supervised diverse aspects of daily operations ranging from HR functions, patient flow and marketing to workers comp authorizations, billing and surgery scheduling/authorization.

 

Victor Sabo II MD/Envirosafe Industrial/Best Care Medical - Hesperia, CA                        1995-2000

Office Manager/Administrator

  Created Envirosafe Industrial Clinic, implemented a Drug Free Work Environment and handled credentialing and contracting, exhibiting strong multitasking skills.

  Actively monitored all policies and procedures to ensure strict compliance with Medicare, DMHC, and contracted IPA s.

  Concurrently applied sharp business acumen toward overseeing daily operations, efficient AP/AR management and effective human resource operations management, further illustrating ability to manage multiple functions.

 

Community Activities                                                                                      

Treasurer - Granite Hills Football Booster Board, 2008

Treasurer - Sultana Football Booster Board, 2006-2008
Treasurer - Hesperia Youth Football Board, 2002-2007

Technical Proficiencies                                                                                 

QuickBooks, Microsoft Office, Excel, PowerPoint, and Outlook.

 

 

                                   

 

 

 

 

           

 

 

Yyyyyy x. yyyyyy                                0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                          abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive organizational processes and procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  As illustrated by my career background, I have continually advanced in the health care industry, assuming increasing levels of responsibility for multiple operations and numerous employees.  To complement my experience, I am currently pursuing the Master s Degree in Health Care Administration.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

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