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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven Retail Manager eager to contribute dynamic management, business development, client servicing and team building skills toward actively supporting the employer in optimizing operational and revenue performance.
Profile
Ø Offer over 10 years progressive experience in retail operations management, with comprehensive vendor and customer relations management background.
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
Ø Proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.
Ø Dynamic communication, presentation, relationship building and problem-solving abilities.
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.
Key Achievements
Ø Awarded Regional Manager of the Month 26 Times in 7 Years with Rentway.
Ø Consistently obtained same store sales increases at Rentway, with 13.9% in 2002 and 11.15% in 2005.
Ø Ranked in the top 20 out of 112 regional managers at Rentway, with same store sales increase of 3.65% in 2004.
Ø Boosted store revenue by 5% and customer count by 30%, while maintaining lowest past due percent at Rent-A-Center.
Ø Achieved 92% average on Quarterly audits at Rent-A-Center, including asset audit, cash audits and store appearance.
Professional Experience
Rentway
- Alexandria Region, New Orleans Region, Lafayette Region 2000-2008
Regional Manager
Contributed dynamic leadership skills in managing 12 stores, with full accountability for the cost-effective allocation and administration of annual budget.
Spearheaded diverse administrative activities ranging from recruiting, staffing, training and performance evaluation to ordering merchandise, preparing monthly/quarterly projections and negotiating lease agreements.
Innovatively designed targeted marketing plans to support enterprise-wide operations; created visual displays and merchandise for stores.
Conducted comprehensive review and analysis of monthly P&L, working directly with each Manager and the Divisional Vice President to identify areas of improvement.
Proficiently oversaw payroll and schedules for all stores to ensure strict compliance with company objectives.
Rent-A-Center
- Baton Rouge and New Orleans Locations 1997-2000
Store Manager
Effectively recruited, hired, trained, and coordinated dynamic personnel to optimize performance, productivity and efficiency.
Steered merchandise ordering, visual display creation and weekly/monthly report preparation, demonstrating exceptional multitasking and organizational abilities in achieving operational goals and timelines.
Directly managed P & L review and supported Regional Manager with preparing and maintaining annual budgets.
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Yyyyyy x. yyyyyy page 2 of 2
EZ
Serve / Time Saver - Marrero La Location and Westwego Location 1994-1997
Store Manager
Increased inside sales volume by over $10K per month and received an award for highest quarterly sales increase year over year.
Significantly improved gas sales volume in Westwego by 7% in the first six months.
Efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.
Successfully managed inventory control, with losses of less than 1%.
Prior Experience
Cashier
and Customer Service Manager, Little Caesars Pizza; 1990-1994
Cashier and Customer Service Manager, Nicholson and Loup Food Store; 1988-1990
Additional employment history and information available upon request.
Professional Development
Select Courses - Delgado Community College (New Orleans, LA)
Select Seminars, including: Customer Service, Cost Control, Safety & Security, Marketing, Human Resources and EEOC.
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive sales processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. As illustrated by my career background, I have continually advanced in retail management, assuming increasing levels of responsibility. Among my accomplishments, I was awarded Regional Manager of the Month 26 times in 7 years with Rentway and increased store revenue by 5% and customer count by 30% at Rent-A-Center.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Date
Contact Name
Company Name
Address
City/State/Zip Code
Dear _______________________________:
I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.
As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.
Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.
Sincerely,
Yyyyyy x. yyyyyy
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