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Yyyyyy x. yyyyyy

 

PSC 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Email:  abc@xyz.com

Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

____________________________________________________________________________

 

Vacancy Announcement #:                                 

Position:                                                                  

____________________________________________________________________________

 

 

I am highly interested in being considered for a position with the State Department in Istanbul, Turkey, serving in a Security, Linguist or Human Resource Management assignment. Recently promoted to Master Sergeant, and with more than 22 years of experience, the last 21 years serving with the United States Military in a variety of management roles, I am a results-oriented supervisor with a strong track record of diverse expertise and a tremendous drive to succeed.   I bring a broad-based background in major postal hub facility management supporting international mail movement.  I believe I can make a positive contribution as (insert Position) and to acquaint you with my qualifications, I am submitting my resume.  In advance, I thank you for your time and consideration.

 

As demonstrated in the accompanying documents, I am currently deployed at Yokota AB, Japan, serving in numerous roles, including Air Mail Terminal (AMT) Chief, Operation Security Manager (OPSEC), Facility Manager (FM), Unit Deployment Manager (UDM), AEF UTC Reporting Tool (ART) Monitor, Status of Resources and Training System (SORTS) Monitor, Unit Security Manager (USM) and Unit Training Monitor (UTM).  In these assignments, I provide supervisory oversight to more than 40 personnel, both military and local nations, managing the movement and delivery of over 20MM pounds of mail for the largest AMT in PACAF and serving 90,000 in WESTPAC.  I am charged with responsibility for almost $500,000 in USPS and CA/CRL/R14 equipment and am tasked with controlling all security issues at the facility.

 

Additionally, I oversee all physical plant and equipment issues, assuring proper maintenance and repair of building, furniture and equipment.  I determine guidelines and negotiate contracts for all purchasing and assure that purchasing function is conducted in full accordance with all regulatory policies and procedures. 

 

I am also the departmental emergency preparedness coordinator and am responsible for developing, implementing and monitoring all departmental emergency action plans and policies.  In support of these and a multitude of other assignments, I facilitate personnel training to ensure full capability of all staff in responding to any emergency situations.

 

Over the past years of military service, I have built a highly multi-faceted record of achievement and leadership strengths.  I have served in mail control management positions in London, UK, Sather AB in Iraq, as NCOIC of Postal Operations and Custodian of Postal Effects in Ankara, Turkey, as Postmaster in Sembach AB, Germany, and Services Information Data Automation Management Specialist at Nellis AB, Nevada.

 


Yyyyyy x. yyyyyy

 

PSC 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Email:  abc@xyz.com

Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

____________________________________________________________________________

 

Vacancy Announcement #:                                 

Position:                                                                  

____________________________________________________________________________

 

 

Cover Letter C Page Two

 

 

My multi-lingual capabilities have enabled me to serve as a Translator, facilitating positive outcomes in situations where language barriers interfered with the orderly conduct of business.  I served in diplomatic roles as the sole Public Affairs Representative in Ismir, Turkey, and supported clear communication between the U.S. Secret Service and Turkish security during a Presidential visit, receiving a letter of appreciation from the President for my services.  Also, I have employed my Turkish-English capabilities in developing and negotiating contracts.

 

In addition to my in-depth military management expertise, I am the recipient of numerous awards and commendations, which are also listed on the accompanying resume, and I have served as a Lay Leader supporting Military Chaplains as well as a member of the Military Honor Guard.

 

You will find me to be a strong team member, committed to serving the greater good through superior performance.  I welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

 

 

 

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

Attachment(s)


Yyyyyy x. yyyyyy

 

PSC 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Email:  abc@xyz.com

Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

____________________________________________________________________________

 

Vacancy Announcement #:                                 

Position:                                                                  

____________________________________________________________________________

 

 

I would like to thank you for providing me the opportunity to interview with you and discuss the fulfilling (here, Osman, insert the name of the position you are applying for) position currently available.  Having gained a deeper insight into the position requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

           

As discussed, I am an enthusiastic, disciplined individual eager to continue a successful career as a dedicated member of your staff.  I believe you will find my long-term experience and strong management, coordination and communications skills vital to your operations and I look forward to contributing.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

 

 

 

Sincerely,

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

 

 


Yyyyyy x. yyyyyy

 

PSC 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

Email:  abc@xyz.com

Country of Citizenship:   USA

Social Security Number:  XXX-XX-XXXX

____________________________________________________________________________

 

Vacancy Announcement #:                                 

Position:                                                                  

____________________________________________________________________________

 

Core Competencies

Military Aerial Mail; personnel management; training; scheduling; quality control; Japanese custom requirements; airlift manifests; Department of Defense mail regulations/requirements; materiel inventory accounting; automated mail billing systems; problem solver; classified information handling; operation Security Manager; risk assessment; facility inspections/maintenance/repair; capital project planning; work space organization; contract development/negotiation; Request for Proposals (RFPs); contract letting; policy/procedure development; purchasing; departmental Safety Officer; OSHA requirements; departmental Emergency Preparedness Coordinator; facilities/staff administration; Human Resources functions; budgets; United States Air Force operational/exercise planning and execution policies; readiness monitoring/reporting; Status of Resources and Training Systems (SORTS) internal management tool; compliance with National Industrial Security Program, DoD Industrial Security Reg. AF and MAJCOM Security Program instructions; security education training; Training in Proficiency/Qualification/Records Management; Turkish linguist, oral/written; deployment community volunteer supporting nationals;

 

Professional Experience

June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

Aerial Mail Terminal (AMT) Chief

 

For this largest Aerial Mail Terminal (AMT) in the Pacific, serving 90,000 in WESTPAC with an average of 20MM pounds of mail annually, oversee and schedule assignments for 15 military personnel and 25 Japanese nationals, including shift supervisors, and prepare quality control information regarding regulatory compliance for utilization by Department of Defense, the United States Postal Service and Air Force personnel.  This assignment requires the processing of all mail, which includes receipt, securing, sorting, dispatch and directing of military mail items on a worldwide basis.  Additionally, support Japanese regulations regarding contraband/illegal materials by providing oversight of Japanese Custom Officials examination of all inbound personal mail.   

 

Tasked with providing mail coordination at Yokota AB as well as dispatching mail through AMC channels and Narita Airport.  At this largest Japanese postal operation, synchronize dispatches to three SWA MOBs and GSUs in a timely manner with no delays.  Upload all current transportation

 

Page 1 of 11

 


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information into USPS Global Business System, update all air carrier movement for the Military Postal Service Agency (MPSA) and oversee all airlift manifests, verifying daily mail documentation for 520 flights.

 

Direct Registered Mail section, auditing documents and accounting for 1.5MM pounds of high security items.  On one occasion, identified three Registered Mail items caught in system bottleneck and was able to resolve issues and forward to appropriate destination within 48 hours.

 

Administratively, oversee automated mail billing systems; prepared 85 adjustment vouchers resulting in a saving of $240,000 in duplicate costs. Tasked with development of reports for HHQ regarding mail handling process and inform 11 world-wide agencies of volume of daily mail.  Additionally manage USPS equipment valued at $350,000 and $88,000 of CA/CRL/R14 equipment

 

During Kuwait deployment, Apr-Dec 2010, re-wrote Air Carrier and Porter Service contracts for 386 ECONS and National Aviation Services (NAS).


June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

Operation Security Manager (OPSEC)

 

As Security Manager, direct all personnel in support of acquiring comprehensive knowledge regarding unit activities and organizational mission, and how to assure protection of facility and all crucial information/intelligence.  Ensure understanding by all subordinate units of CIL/EEFI requirements, reporting feedback to Commander, and use EEFI methodologies for dissemination of all critical information yet assure security of classified/sensitive information in CIL.

 

At inception of tenure in position, conducted security risk assessment studies focused on determining which security measures were to be employed; authored OPSEC SOP for utilization by all personnel, including those with access to critical information such as soldiers and family members, civilians and contractors, to assure consistency in implementation.  Conduct quarterly OPSEC training sessions that result in heightened vulnerability awareness.  Received rating of Excellent on 374 AW SAV.

 

Assure that OPSEC requirements regarding handling of sensitive information  are included during the development of both classified and unclassified contracts.  Additionally, OPSEC information is included as necessary part of pre-deployment briefings for soldiers and Family Readiness Groups (FRG); assure that OPSEC effectiveness is considered an evaluative measurement for all operations, exercises and other activities. 

 


June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 


Yyyyyy x. yyyyyy                 Vacancy:                                                                    Page 3  of 11

 

Facility Manager (FM)

 

Tasked with broad-based facility management responsibilities, focusing on several areas, including developing and overseeing a support staff.  Providing training and performance review, disciplining as needed.  Develop capital project plans for each department and direct facility maintenance and repair activities, including planning, prioritizing and scheduling of repair/replacement work for office furniture and equipment as well as for the facility in general.  Serve in a liaison/coordination role, allocating work spaces and developing designs for improved spaces and facility remodels to gain most effective utilization of furniture and equipment; provide senior management with recommendations regarding proposed facility locations.  Authorized installation of air conditioning unit to $500,000 mail server to mitigate dangerous overheating which could have resulted in system breakdown and the resultant need for manual data processing.  Develop annual budget, analyzing and monitoring expenditures and recommending fund readjustment and reallocation in response to unanticipated costs.  

 

Play key role in management of all issues pertaining to purchasing, including developing parameters of and negotiating terms/conditions for facility and service contracts, leases, grants and other related financial agreements; assure compliance with all regulations and policies/procedures.  Review Request for Proposals (RFPs), assure that all contracts are integrated with departmental goals, and resolve any contract disputes.  Continually develop processes/procedures that ensure effective and fiscally responsible purchasing, working closely with other management personnel to assure policies meet departmental goals.  Develop and carefully monitor purchasing performance, review major item purchase requests and prepare written purchasing policies, correspondence and reports.

 

Also, as Facility Manager, serve as Departmental Safety Officer, ensuring facility compliance with all health code and OSHA workplace requirements.  Work closely with safety committees and other personnel in identifying safety concerns, implementing preventative actions, developing safety policies/procedures, and taking corrective actions when required.  Additionally, as Department Emergency Preparedness Coordinator, coordinate with the Office of Emergency Services to maintain currency with all emergency readiness requirements.  Develop and implement emergency plans/policies, coordinate emergency response training and oversee emergency drills.

 

 

June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

Unit Deployment Manager (UDM)

Status of Resources and Training System (SORTS) Monitor

 

Work directly with Unit Training Manager, Squadron Superintendent and other wing training functions regarding deployment issues, managing administrative issues for deployed personnel as well as accounting for and deploying Air Force logistical items/equipment.  Coordinate between units, providing troop health assessment and assuring accuracy of medical readiness databases in support of all troops having up-to-date immunization records.  Interpret, develop and apply Joint, Air Force and MAJCPOM operational and exercise planning/execution policies, performing UTC development/maintenance activities as well as other force posturing actions.   Support functional UTCs as postured by MAJCOM FAMs (Air Staff FAMS for FOAs/DRUs/AFELMs); used available unit assets.  When UTCs are not supportable due to changes in manpower or equipment, notify Wing IDO and MAJCOM FAM (FOAs/DRUs/AFELMs) for remedial action.  Employ LOGMOD UDM module,


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assigning personnel positions within the appropriate LOGMOD DSOE ID.   Monitor UTC/Unit Manning

Document (UMD) for authorization mismatches, notifying MAJCOM FAM and manpower offices of mismatch occurrences.  Perform readiness reporting/monitoring and, using HHQ FAM direction, maximize deployable capability through use of home station workload mitigation plans.  Updated 87 items in deployment folders, allowing the preparation of 29 Airmen for worldwide deployment.     

 

Additionally, as part of the UDM assignment, monitor the SORTS management tool utilized by CJCS, Unified Commands Services and Combat Support agencies.  An automated reporting system within the DoD, SORTS is utilized by U.S. military as well as other foreign organizations for obtaining crisis planning data, developing planning, and by the CSAF and others to assess effectiveness in meeting Title 10 of United States Code.  All USAF units with a Personnel Accounting Symbol (PAS) code are registered in SORTS.

 

June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

AEF UTC Reporting Tool (ART) Monitor

 

ART effectively assesses AEF readiness, captures UTC assessments, identifies suitable UTCs to satisfy taskings, and helps forecast shortfalls. ART is only assessment system that goes down to UTC level.   DRSS will be modified to include ART input tab to integrate UTC/MET assessments and simplify reporting.

 

 

June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

Unit Security Manager (USM)

 

Manage Information Security (IS), working closely with Information Protection (IP) Chief.  Annually, following guidelines of 374AW Information/Personnel/Industrial Security programs, assure compliance with National Industrial Security Program, DoD Industrial Security Regulations AF and MAJCOM Security Program directives, providing recommendations for strengthening weaknesses/vulnerable areas.  Developed and implement utilization of quick-reaction checklists in response to such situations as suspected/actual sabotage, nuclear incidents, natural disasters, aircraft accidents/incidents, evacuations and dispersal.     

 

Provide security training to 8M000 regarding planning/development/implementation of control procedures and securing classified information, equipment, systems and data vehicles.  Play key role in personnel security clearance investigations by preparing and processing all documentation regarding origination, transfer, reciprocity and termination of investigations.  Develop staffing security guidelines and train personnel on such matters as classified document control, SIPRNET user access and clearance updates.  Oversee self-inspections/audits, classified items accountability logs/records and lock and key control system, maintain classified safe combination records, changing as needed, and perform physical inspection of all restricted areas.

 


Yyyyyy x. yyyyyy                 Vacancy:                                                                    Page  5 of 11

 

June 2008 C Present

Yokota AB, Japan

Salary:   $5,000 net pay per month

Hours per week:  50

Supervisor:      Isaiah Ravenel, 0118131175-5-3965                          May Contact  

 

Unit Training Monitor (UTM)

 

In this assignment, provide comprehensive training in variety of areas, including that which leads to higher skill levels.  For On-the-Job Training (OJT), train individuals directly to certify upgrades (skill level award) as well as job qualification (duty position).   Also provide Proficiency Training to assist personnel in developing skills/knowledge beyond minimum required for upgrades as well as Qualification Training, which is task performance based, designed to qualify airmen for a specific duty assignment.  Additionally teach Records Management, which involves planning, controlling, directing and other managerial activities designed to develop and maintain documentation/records in support of effective agency management as well as government policies.

 

Oversee web-based Training Business Area (TBA) providing airmen global and real-time visibility into various aspects of communications professionals.  TBA supports training by providing paperless, automated business capabilities, centralized training task data, access to CFETPS/JQSs and a single AF Portal for log-in, thus increasing security.  TBA replaced Integrated Maintenance Data System (IMDS) as mandated automated training tool for communication and information personnel.

 

 

June 2005 C June 2008

USAFE Air Postal Square

London, UK

Salary:   $4,000 net pay per month

Hours per week:  60

Supervisor:      N/A (no longer at location)                             

 

Mail Control Activity Chief (MCA)

 

In this assignment at world s busiest airport, with responsibility for supervising eight military personnel and assets valued at over $2MM, oversaw annual movement of over 19MM pounds of mail for 47,000 UK postal patrons.  Additionally, managed $8MM in mail routings for five air carriers supporting 150,000 OEF and OIF warfighters.  Coordinated, on daily basis, with 16 air carriers serving 55 international locations, oversaw mail movement between London-Heathrow, Gatwick, Stansted and RAF Alconbury Air Mail Terminals, prepared/disseminated reports on irregularities, and provided daily support to seven Air Post Offices (APOs) and six Personal Exchange Programs (PEPs).  Additionally, served as Quality Assurance Evaluator, GPC Monitor and Resource Protection Monitor.

.   

Worked with automated billing systems, preparing 85 adjustment vouchers and eliminating $204,000 in duplicate costs.  Was responsible for providing most efficient mail routings with five carriers, involving 140,000 military personnel in six Southwest Asia countries.  Moved 15.4MM pounds of mail to 140,000 OEF/OIF warfighters in support of personnel morale.  Prepared 318 airlift billing documents covering $8.5MM in mail transport costs and assured excellent quality control for a $326,000 mail haulage contract, assuring 365 day/year operations for UK customers.   Was responsible for recovering 38 military mail containers, with 66,000 pounds of mail, which had been misrouted, and rerouted items to correct destinations.  Saved government $13,000 in claims against USPS by validating that 136 pieces of accountable mail had been received.  Conducted meetings with


Yyyyyy x. yyyyyy                 Vacancy:                                                                    Page  6 of 11

 

air carriers to eliminate mail movement delays by using deregulation guidelines.  Additionally served in a security role, overseeing bomb detection activities and training personnel in proper actions; screened over 2,000 packages annually.

 

While stationed at London, UK, was deployed to Iraq for period September 2006 C January 2007 as a Postal Superintendent.  Oversaw Joint Military Mail Terminal, Mail Control Activity and Sather AB Air Post Office, supporting 135K warfighters at 18 military post offices with 14MM pounds of mail.  Prepared 390 mail transportation documents and oversaw $26MM in payments to air carriers for mail transport, processing 300,000+ in mail to over 800 warfighters.

 

Briefed Army and Embassy management on AOR mail movement and conducted weekly teleconferences with leadership from USPS and DoD.  Scanned 6,000 tri-walls of incoming mail to determine transit times from worldwide gateways to Baghdad

 

 

June 2003 C June 2005

USAFE Air Postal Square

Ankara AS, Turkey

Salary:   $3,000 net pay per month

Hours per week:  50

Supervisor:      N/A (no longer at location)                             

 

NCOIC of Postal Operation

 

Oversaw four Postal Specialists in managing all aspects of mail movement for 20 units for Post Office, Office of Defense Cooperation (ODC), DoD Dependent Schools (DoDDS) and U.S. Embassy, consisting of 800 personnel.  Controlled over $200K in annual financial transactions and utilized excellence in planning and control to assure mail receipt of more than 430,000 pounds of mail.  Assured APO complied with USPS, DoD, Customs and host country postal regulations, and initiated investigations into any postal offenses.  Additionally, served as APO Facility Manager, MEO Representative, Control Area Monitor, Mail Control Agent and Training Monitor.

 

Managed $15,000 in flexible credit and processed an average of $100,000 in monthly money orders and stamps; maintained 100% accuracy in documentation.   Supervised two separate post office satellite finance operations.  In compliance with DoD and USPS requirements, conducted 12 postal account audits resulting in positive results and demonstrating outstanding management of resources.  During annual USAFE Compliance Postal Inspection, unit received Outstanding Rating.  Prior to annual postal inspection initiated self-improvement actions resulting in improved morale and excellent appraisal.  Utilized administrative skill sets in support of 100% database renovation for automated international postal locator system.   Provided QC supervision that resulted in perfect time delivery rates.  Personally coordinated commercial flight arrangements for family of MEDEVAC patient.  Due to Turkish language capabilities, played key role in resolving variety of customs issues.  Also, supervised the collection of 12,000 pounds of ground-crew chemical defense ensembles at  Incirlik AB, inventoried 75 chemical suits and resolved an accountability issue for EUCOM and State Department personnel.      

 

 

June 2000 C June 2003

Sembach AB

Germany

Salary:   $2,500 net pay per month

Hours per week:  50

Supervisor:      N/A (no longer at location)                             

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Postmaster

 

Was tasked with management of daily postal operations at Sembach APO, including Registry, Finance, Receiving/Dispatching, Mail Control Activity and serving as Custodian of Postal Effects and Official Mail Manager, assuring enforcement of DoD/USPS regulations, for 2,500 military, TDY and DoD civilian personnel, which included supervision 12 airman in annually handling 800,000 pounds of mail.   Was responsible for scheduling and evaluating subordinate work and provided appropriate and effective training to assure adherence to international/domestic mail processing and routing standards.  Processed official correspondence for 31 Activity Distribution Offices and maintained official classified container accountability.  Additionally served as Facility Manager, Records Custodian, Hazardous Material Monitor, Postal Training NCO and Work Group Manager.

 

Trained 90 volunteers, including 86CG Deputy Commander, gaining 629 free man hours.  During Operation Freedom, maintained $1.4MM in postal effects while supporting Delta Squadron, U.S. Navy expeditionary unit and individually mobilized troops.  Employed strong knowledge of USPS Insurance Claim process to clear eight-month claim backlog, including two that were over one year old; trained program monitor.  Directed personnel in preparing for Resource Protection Survey; activities resulted in gaining improved rating of Excellent up from Satisfactory.   Developed postal plans for dealing with increased force protection conditions resulting from global War on Terror.  Was key leader in 86 AW Small Postal Facility of the Year Award, 2002-Sembach #1 two consecutive years, and was designated as 886th Communication Squadron Support Flight NCO of the Quarter.   

 

Served in volunteer role by managing postal booths at local Sembach Annex Community Information Fair and coached local youngsters in a U.S. Olympic Soccer Development Program.   Additionally, supported fifth-grade students annual field trip to a Belgium Space Camp through soliciting donations and selling tickets for a fundraising dinner and auction.

 

June 1996 C June 2000

OLF, ODC, Ankara AS

Ankara, Turkey

Salary:   $2,500 net pay per month

Hours per week:  50

Supervisor:      N/A (no longer at location)                             

 

Custodian of Postal Effects

 

Directed four Postal Specialists in providing all annual services/mail movement for 430,000+ pounds of mail,  20 units and 800 personnel, including managing Post Office and Office of Defense Cooperation (ODC), DoD Dependent Schools (DoDDS) and the U.S. Embassy, with control of over $200,000 in financial transactions.  Ensured APO compliance with USPS, DoD, U.S. Customs and host country postal regulations and initiated investigations regarding any postal offenses.  Additionally, served as APO Facility Manager, MEO Representative, Control Area Monitor, Mail Control Activity Agent and Training Monitor.

 

Contributed strengths in technical competence/knowledge in support of increasing overall operational flexibility and effectiveness and continually worked toward developing competencies in all areas of postal operation.  Resolved numerous Integrated Retail Terminal issues and ensured timely updates of conversions; assured co-workers were informed of most current information in support of providing


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excellent customer service.  Rated as Outstanding NCY, ready for promotion due to providing superior performance, with strong self-motivation and positive attitude, highly attuned to needs of mission as well as personnel.  During U.S. Presidential visit to Turkey, served as Turkish Language interpreter, in a liaison role between U.S. Secret Service and Turkish security forces; actions were acknowledged in a letter of appreciation from the President.     

 

 

June 1992 C June 1996

99th Services

Nellis AFB, NV

Salary:   $2,000 net pay per month

Hours per week:  60

Supervisor:      N/A (no longer at location)                             

 

Services Information Data Automation Management Specialist

 

Managed operation/maintenance of Services Information Management Systems (SIMS), which included performing data backup on daily/monthly/annual basis, and loading program modifications as needed.  On timely basis, resolved malfunction problems for SIMS users, working closely with contract maintenance personnel in resolution; interacted with HQ ACC and AF SIMS experts in dealing with more advanced issues.  Monitored service calls to determine frequency, location and possible reasons for difficulties.  Assured new SIMS users were trained in basics of system and assigned logons to new users.  Regularly inventoried equipment, taking appropriate action in response to discrepancies.  Provided assistance to computer staff regarding PC set-up, repair and maintenance.   Was participant in contingency-related field exercises, assisting with Haitian relief operations.   

 

 

May 1990 C June 1992

7241st AB Sq

Izmir AS, Turkey

Salary:   $1,700 net pay per month

Hours per week:  50

Supervisor:      N/A (no longer at location)                             

 

Quality Assurance Evaluator

 

In this assignment, was charged with multiple duties in providing services to military personnel, including surveying personnel to identifying facility renovation/modernization requirements, determining equipment layout and operating/maintenance processes.  Operated base facilities for deployed personnel, providing food, lodging, recreation, fitness/sports, laundry and even mortuary services.  Determined availability and pricing of merchandise to be retailed and worked closely with commanders and fitness managers regarding the Air Force Fitness Program.  Ensured proper and secure storage for all equipment and supplies.

 

Utilizing established standards/goals, evaluated activities and retail services to determine effectiveness of endeavors and assured contracted services were being performed in accordance with agreements, correcting as needed.  Due to diligence with Quality Assurance Evaluations (QAE), saved $3MM in a contract update.  Supported customer satisfaction and profitable operations through improving work methodologies among personnel, resolving complaints in a timely and equitable manner, and utilizing automated accounting, requisitioning and reporting principles and systems that assisted in managing resources, supplies and equipment.


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Employed Turkish-English linguist capabilities to assist with resolution of site set-up issues resulting from language difficulties between Turkish military and U.S. personnel.  Also, served as only Public Affairs Representative for 7241st ABG and used Mechanical Engineering capabilities to assist with design and contract for developing new Community Center at base.

 

 

January 1989 C January 1990

Eastman Kodak Company

Rochester, NY

Salary:   $3,000 net pay per month

Hours per week:  65

Supervisor:      N/A                             

 

Circuit Board Technician

 

For this major manufacturer, performed numerous services, including electro-mechanical troubleshooting and repair, employing strong problem-solving and root cause analysis skill sets in performance improvement.   Brought to assignment strong understanding of basic digital electronics, including capability of performing board-level electronics.  Assembled prototype PCB electrical systems and circuitry, utilizing light/hand tools as well as electronic test and repair equipment.

 

 

Month 1989 C Month 1989

ITT

Rochester, NY

Salary:   $

Hours per week: 

Supervisor:                                         

 

Machinist

 

Utilizing variety of machine tools, such as lathes, milling machines, shapers and grinders, produced precision instruments and parts to specifications, employing in-depth knowledge of mathematics and instruments including micrometers and vernier calipers to calculate dimensions and tolerances; used these specialized tools to detect any defects in finished units.  Familiarized self with all sample parts, blueprints and specifications, selected appropriate tools and prepared equipment properly and monitored equipment to assure all specifications were being met.  Performed comprehensive maintenance on all equipment.

 

Worked closely with other divisions and personnel to exchange technical information, kept clients advised of materials being utilized, established work procedures, designed specific tools as needed, installed various experimental parts and assemblies, tested experimental models in support of development and design feasibility and played key part in manufacturing satellite parts. 


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Education / Certification

University of Maryland (Europe Campus), London, UK

Bachelors Degree, Human Resource Management, 2006

GPA:

Credit Hours:

 

Community College of the Air Force, London, UK

Associates Degree, Information Management, 2005

GPA:

Credit Hours

 

Community College of the Air Force, Sembach, Germany

Associates Degree, Fitness/Recreation Management, 2002

GPA:

Credit Hours

 

University of Maryland (Europe), Sembach, Germany

Associates Degree, General/Liberal Studies, 2002

GPA:

Credit Hours

 

Monroe Community College, Rochester, NY

Associates Degree, Mechanical Engineering, 1985

GPA:

Credit Hours

 

University of Lowell, Lowell, MA

25 Credit hours of Engineering, 1984

 

 

Defense Language Proficiency Test, Yokota AB, Japan

Advanced Qualified, 2010

 

USAF Senior Non-Commissioned Officer Academy, Yokota AB, Japan

Senior NCO Graduate Certificate, 2010

 

Non-Commissioned Officer Academy, Kapaun, Germany

Non Commissioned Officer Certificate, 2004

 

Professional Military Education, Las Vegas, NV

Airman Leadership Certificate, 1995

 

Awards / Commendations

Air Force Commendation Medal 1 2

Air Force Achievement Medal 4 3

Army Achievement Medal 0 4

Meritorious Unit Award 0 5

AF Outstanding Unit Award with Valor Device 0 6

AF Organizational Excellence Award 0 7

AF Good Conduct Medal 7 8

National Defense Service Medal 1 9

Southwest Asia Service Medal 2 10


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Iraq Campaign Medal 1 11

Global War on Terrorism Service Medal 0 12

AF Overseas Ribbon Short 2 13

AF Overseas Ribbon Long 1 14

Air Force Expeditionary Service Ribbon with Gold Border 0 15

AF Longevity Service 4 16

USAF NCO PME Graduate Ribbon 1 17

AF Training Ribbon 0

 

 

Volunteer Activities

Designated driver for holiday party, assuring safe passage home for 84 attendees

 

Recited prayer at 374 AW National Prayer Breakfast; sparked cultural diversity for over 200 in attendance

 

Active unit and base member participating in activities honoring fallen brothers/sisters/POWs

 

80 hours of off-duty time coaching in Ankara Youths Sports League Program

 

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