Educated and Experienced Pharmacist

Respected Pharmacist with a track record of managing high volume, fast-paced pharmacy operations in retail environment.  Adept at leading and directing the activities of pharmacy staff, and ensuring that the highest operational standards and customer service levels are met at all times.  Strong ability to prioritize orders, interact with medical professionals to interpret medication orders, monitor drug regimens, and clarify patient instructions.  Eager to integrate superior leadership, employee development skills and management strengths into a District Pharmacy Supervisor Position with a progressive organization.  Core competencies include:

 

Attention To Detail

Dispensing And Compounding

Drug Knowledge And Assessment

Excellent Communication Skills

Interact With Patients/Medical Staff

Customer Service Focused

Drive Process Improvements

Train and Mentor Staff

Inventory Control

 

Professional History

 

CVS Pharmacy                                                                                                                                                           9/ 2009 to Present

Regional Support Pharmacist

   Collaborate with District Pharmacy Supervisor to support business needs and ensure that district performance is up to standard at all times; promoted 2 times in the last 12 months.

   Perform extensive pharmacy visits to audit operations processes, provide guidance and leadership for staff, and initiate employee development efforts for newly hired pharmacists.

   Leading script building focus group to identify ways to increase script volume, address and resolve escalated customer service issues throughout the district, and contribute to increased customer service satisfaction indicators and overall performance measurements.

 

Pharmacy Manager                                                                                                                                                      1/2009 to 9/2009

   Led day to day business operations for retail pharmacy location; managed and monitored staff development, provided ongoing training and mentoring, ensured the highest standards for accuracy and performed order fulfillment in accordance with corporate requirements .

 

Staff Pharmacist, Xxxxxx, LA                                                                                                                      11/2008 to 1/2009

   Drove day to day management activities and provided oversight for staff performance; ensured smooth business transactions, handled customer complaints, managed inventory and delegated tasks.

 

Graduate Intern, Xxxxxx, LA                                                                                                                5/2008 to 11/2008

Pharmacy Intern, Xxxxxx, LA                                                                                                                 1/2008 to 5/2008

 

McKeeson Specialty Pharmaceuticals

Pharmacy Student Intern                                                                                                                                                         2004 to 2006

Pharmacy Technician, CPhT                                                                                                                                                 2002 to 2004

 

Tenet Healthcare Systems ,Mercy Hospital and Walgreens Pharmacy

Pharmacy Technician, CPhT                                                                                                                                                 2001 to 2002

 

Education

 

Xavier University of Xxxxxx - Doctorate of Pharmacy, 2008/Xxxxxx Pharmacist License #18634

Southeast College of Technology - Associates Degree, Computer Networking

 

Volunteerism and Memberships

 

Performed community service with Operation Diabetes, Ronald McDonald House, and No AIDS Walk

Member, Xxxxxx Society of Health Professionals and American Pharmacist Association