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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



profile of qualifications


quality-focused administrative professional specializing in office management, accounting / bookkeeping, workflow prioritization, vendor relations, and customer service eager to support an employer in optimizing success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and client satisfaction.  excellent communicator who can handle and / or delegate multiple assignments within fast-paced, deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical skills.



key areas of expertise


office management                            business negotiations              data management                                  workflow prioritization

accounts payable / receivable       customer service                      vendor relations                                    team building

invoices / expense reports              payroll / taxes / returns          journal entries / general ledger        regulatory compliance


microsoft office • microsoft windows • quickbooks • peachtree • quicken • xactimate • integra claim • internet applications



career highlights


        successfully trained all office personnel on complex xactimate and integra claim data program.

        strategically steered processes by contacting insured upon notice of loss and verifying data for adjuster response within 24 hours.

        maximized information management efforts by composing effective accounting reports summarizing a / p and a / r data for comprehensive construction, demolition, and landfill operations.

        directed the accurate monthly processing and closing of a / p and a / r sub-ledgers.



professional synopsis


secretary / office manager

united claims services, inc., new iberia, la                                                                                                                       2001 c 2008


        applied dynamic leadership talents toward directing top-performing personnel in processing, distributing, and verifying loss information for insured clientele to include distributing claims to adjusters and completing all content lists for insured.

        planned and delegated team assignments to maximize use of resources and meet operational objectives.

        utilized broad scope of knowledge to promptly respond to and resolve key client concerns and business challenges.

        optimized efficiency by ensuring seamless processing of claims, files, records, billings, and receivables transactions.

        resourcefully drafted, organized, and distributed all confidential claim correspondence for assigned adjuster review.


office manager

gordon s landfill & construction, inc., new iberia, la                                                                                                 1996 c 2000


        drove business success by managing results-driven construction, demolition, and landfill employees to include supervising clerks in performing a / p and a / r processes which guaranteed seamless administrative operations at all times.

        expertly processed invoices, purchase orders, expense reports, credit memos, and payment transactions, along with maintaining set accounting / bookkeeping standards and handling all-inclusive company banking transactions.

        contributed strong communications abilities toward establishing and maintaining valuable professional relationships with vendors and customers to include addressing escalated issues regarding accounts payable / receivable as required.

        ensured filing / records compliance with strict company policies and government regulations pertaining to landfill operations.

        demonstrated sharp analytical skills toward managing payroll, payroll taxes, and returns, along with accurately calculating figures and amounts (i.e. discounts, interest, late fees).


additional administrative / management roles held with port electric, inc. prior to 1996

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