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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

career objective                                                                                                   

 

detail-oriented, solutions-focused and goal-oriented professional with the drive and determination to succeed in a challenging and rewarding executive-level administration role within a highly profitable and growth-oriented organization.

 

profile                                                                                                                      

 

      offer over nine years of solid experience within patient financial services, accounts management, administrative support, and customer service capacities.

      skillful in setting goals and developing action plans as well as consistently exhibiting exceptional self-reliance toward achieving perfection in all professional endeavors.

      demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining high quality standards.

      contribute intelligent business acumen and sharp troubleshooting abilities, along with exceptional written and verbal communication skills.

      proficient at performing independently or within a team-based environment to meet and/or exceed all operational goals and objectives.

      able to seamlessly blend strong decision-making abilities with outstanding communication skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

      expert in the utilization of the quadramed affinity legacy system.

 

professional experience                                                                                      

 

good samaritan hospital, suffern, ny (owned by bon secours charity health system, marriotsville, md)

vice president, patient financial services                                                                           2006 c present

interim vice president, patient financial services                                                                   2005 c 2006

director, patient accounts                                                                                                      2001 c 2004

 

      oversee accounts receivable practices in excess of $150 million for three acute care hospitals totaling 570 beds, as well as a home health agency, two nursing home facilities with 200 total beds, and physician practices.

      serve as a resourceful and dedicated financial services liaison between good samaritan hospital, bon secours community hospital, and st. anthony hospital, as well as good samaritan home health, and st. joseph s place and schervier pavilion nursing home facilities.

      maintain responsibility for the management, training, and development of a 65-member staff located within a centralized business support office, as well as supervising all patient accounts, credit / collections, and admittance / registration procedures.

      efficiently process month-end reports, accurately update regulatory issues, tabulate cash forecasting worksheets, and successfully work with internal and external auditors.

      implement effective initiatives to generate increased organizational revenue and sustain a proactive role in all budgetary proposals while serving as a member of the revenue cycle team.

      successfully reduce denial dollars while working alongside health information management to reduce unbilled dollars.

 

phelps memorial hospital, sleepy hollow, ny

director, patient accounts                                                                                                       1999 c 2001

      successfully managed accounts receivable for a 185-bed hospital facility.

 

community activities and professional organizations                                  

 

participate in earth day activities / active in parish events / assist local humane society

 

member of the healthcare association of new york state (hanys)

member of normet

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