yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive it background toward actively supporting the employer in optimizing performance.

profile

 

• results-oriented it professional offering solid and progressive experience in hardware troubleshooting, software configuration and desktop support.
• strong hands-on knowledge of computer diagnosis, troubleshooting, repair, and building.
• track record for diagnosing complex problems and consistently delivering effective solutions.
• in depth experience in client-focused industries focused on delivering world class customer service.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• proven ability to lead and motivate team members to ensure success.
• dynamic communication, customer service, leadership, and relationship management skills.

 

technical proficiencies

 

a+ certified

knowledge of various software applications and configurations

ms-dos & windows 3.1, 95, 98, me, 2000, win xp pro; os/2; pc-dos and mac osx.

troubleshooting and testing hardware.

win95/98/2000/me/xp networking, tcp/ip & some mac

 

professional experience

 

ama / fiesta apartments                                                                                                  2001-present

porter/maintenance man/handyman

 

labcorp of america                                                                                                              1991-2000

service representative            

 

earlybird messenger service                                                                                            1987-1990

manager/dispatcher

 

grace courier service                                                                                                       1983-1987

dispatcher

 

professional education

 

long island university                                                                                                                  1999

preparation for a+ certification license

 

new york technical college                                                                                                        1983

coursework in electronic technology

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in hardware troubleshooting, software configuration and desktop support. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, analysis, organization, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy