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career objective
results-driven information technology support specialist eager to contribute superior analytical, problem-solving, and technical skills toward supporting the employer in optimizing operational performance
profile
ø offer numerous years
of progressive information technology and network management experience, with
expertise in sales systems design, installation, testing,
administration, service and repair, technical support ,and security[msoffice1]
ø provide
project-specific consultation, analyze infrastructure needs, develop and
implement cost-effective network security solutions and process improvements,
drive key projects from conception through timelyspeedy
completion[msoffice2]
ø actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms on systems equipment, services and outsourced projects
ø depth of technical knowledge and familiarity with network server, laptop, and pc hardware, networking equipment, and peripherals, including hard drives, ram upgrades, cd-rom drives, floppy drives, scsi controllers and drives, cables, digital / dot matrix / monochrome / color laser printers and plotters, scanners, internal and external jet admin cards, and telephony servers
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
~ technical proficiencies ~
operating systems: microsoft windows versions 2.0 c vista ~ nt server 4 ~ server 2003, 2008 ~ hyperv ~ linux
applications: adobe acrobat ~arts & letters ~ autocad ~ autosketch ~ computer associates arcserve and brightstore ~ corel draw ~ dynamics gp v. 10 ~ enable ~ exchange 5.5, 2000, 2003, 2007 ~ harvard graphics ~ lotus 123 ~ ms office (word, excel, powerpoint, access, outlook) ~ ms visio ~ ms works ~ peachtree accounting ~ quickbooks pro ~ sql server 7, 2000, 2005, 2008 ~ superbase 4 ~ winstar ~ winzip ~ word perfect
professional experience
network manager, idc ltd., insert location 2000 c present
- expertly manage windows network including cisco 2800 router, foundry fast iron managed switch, fortigate dmz appliance, seven foundry 48-port gigabit switches, and three foundry waps
- entrusted with responsibility for installing, maintaining, and monitoring 41 separate servers (compellent san, nas, exchange, sql, printserver) and more than 275 computers; serve in a help desk / technical support capacity for on- and off-site staff
- played an integral role in developing design and layout for building-wide topology and data drop locations
- successfully automated operations at 118-person call center
is / purchasing manager, centurion integrated systems las vegas, nv 1995 c 2000
- designed, purchased, installed, and maintained three distinct network systems, including a windows nt file server, a 10base-2 ethernet network, and two 10base-t ethernet networks, with 20+ pcs and laptops requiring daily servicing
- implemented computer-operated cctv system to interface with fire control programs and improve overall safety and security; additionally installed and configured multiple dos and windows programs to communicate and remote program security system and fire alarm panels
- purchased and set up unix-based server for card access system used at the rtc administration building; created access employee time sheet database to track, verify, and report on employee work hours
- designed excel-based invoicing, job costing, and purchase order tracking spreadsheets; also modified prevailing wage forms and improved input procedures
communication and computer support manager, the 896th munitions
squadron, nellis afb, nv insert dates
- designed, purchased, and modernized $100k computer account; oversaw all windows os and application testing, installation, training, and support
- utilized access to develop, implement, and document classified and secure windows database that automated information traffic between independent agencies and validated inventory items
- on temporary duty during operation desert storm, designed database and spreadsheet programs to accurately track and report over $988m in munitions assets
~ military background ~
retired, us air force
education
studies in management information systems, university of nevada, las vegas, nv insert dates
[msoffice1]sales system engineering sounds very ackward. please look at the description of a sales engineers responsabilities on this site
http://www.prospects.ac.uk/p/types_of_job/technical_sales_engineer_job_description.jsp
[msoffice2]not liking this
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