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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx ~ abc@xyz.com

career profile

energetic, well-rounded professional with an upbeat personality and proven capacity to handle various functions necessary in advancing the internal operations of an organization. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, and management. highly skilled in administrative support, sales, client relations, and account management skills required to provide solutions to organizational needs. talent to identify the needs of clients and to encourage a risk-free, positive atmosphere to meet those needs.

office administration / records management / client relations

account management / consultative sales

written & verbal communication / customer service

professional experience

a&n heating oil, new rochelle, ny

account executive, 09/2006 c present

  • confer with customers by telephone to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.
  • keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • check to ensure that appropriate changes were made to resolve customers' account concerns including associated administrative functions.
  • review operational records and reports to project sales and determine profitability; monitor business and individual customer preferences to determine focus of sales/service efforts.
  • contact delinquent customers to secure payment on past due accounts.


harmon discount, new rochelle, ny

pos, 08/2002 c 08/2006

  • described merchandise and explained use, operation, and care of merchandise to customers.
  • greeted customers and ascertained what each customer wants or needs.
  • recommended, selected, and helped locate merchandise based on customer needs and desires.
  • computed sales prices, totaled purchases; received and processed cash or credit payment.
  • maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • placed orders for new inventory or called other stores to find desired items.


suf club, new rochelle, ny

cabana boy, 06/2000 c 09/2000

  • wrote patrons' food orders on order slips, memorized orders, or entered orders into computers for transmittal to kitchen staff.
  • checked with customers to ensure that they are enjoying their meals and took action to correct any problems.
  • served food or beverages to patrons, and served specialty dishes at tables as required.
  • removed dishes and glasses from tables or counters, and transport them to kitchen for cleaning.
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activities

member of nysc gym

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