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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com
Account Executive/Manager ~ Business/Office Administrator
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Customer-focused leader with expertise in full-scope sales and servicing within the Personal and Commercial Insurance industry; extensive product knowledge
Ø Excel in consulting with clients to identify needs, providing customized solutions, developing and presenting competitive proposals and quotes, and consistently delivering world-class service vital to sustaining and growing business
Ø Well-versed in diverse business functions ranging from billing, accounting and deposits to website-driven customer servicing, high-volume paperwork/documentation processing and complex information systems/data maintenance
Ø Dynamic communication, relationship building and problem solving abilities
Ø Effectively prioritize, organize and manage projects/workflow to optimize use of time and resources, meet critical timelines and boost bottom-line productivity and profitability of operations
yyyyyy x. yyyyyy
Professional Experience
Account Executive, ECBM of Maryland- Elkridge, MD 2008 & 2009-2010
Specializing in Transportation/Trucking Commercial Lines, proficiently managed policy sales and account/client servicing
Strategically marketed policies, developed and presented proposals, quoted insurance via company websites, and closed commercial sales; actively consulted with clients to define needs and responded to customer inquiries and issues
Demonstrated solid business management and administrative skills in renewing policies, handling endorsements, supplying certificates of insurance, facilitating premium financing agreements, and processing billing and accounting
Account Manager, Southern Maryland Insurance - Bowie, MD
2008-2009
Applied industry expertise toward managing diverse types of Commercial business spanning General Liability, Workers Compensation, Umbrellas and Business Autos
Account Manager, Riedel Agencies - Riviera Beach, FL 2006-2007
As Commercial and Personal Lines Insurance Agent, serviced and sold varied policies ranging from General Liability, Workers Compensation, Umbrellas, and Business Autos to Homeowner, Flood, Wind, and Personal Auto/Motorcycle
Customer Service Representative, State Farm Insurance - North Palm Beach, FL 2005-2006
Proficiently provided online quotes on all lines of business and responded to client inquiries as well as handled endorsements, billing and deposits
Department Manager, Burdines - West Palm Beach, FL 2003-2004
Contributed sharp business acumen
toward steering broad areas of department operations, with consistent focus on
delivering quality customer service; responsibilities included merchandising,
closing out registers, collecting deposits from all departments, and providing store-wide
customer service support
Over a decade of prior background as International/Domestic Flight Attendant with United Airlines
yyyyyy x. yyyyyy
Professional Development
P&C (Property & Casualty) Insurance License
Annual Insurance Agent Continuing Education (CEs), currently 24 hours annual
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