yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

profile

 

solutions-focused management professional offering extensive talents in sales, marketing, client relations, and business development.  applies a unique and diverse background to quickly establish rapport with people from all walks of life.  exhibits a constant focus on achieving and sustaining customer satisfaction to maximize loyalty and referral business. extremely resourceful; quickly adapts to new roles, responsibilities, technologies and environments. exemplary blend of managerial, organizational, prioritization, and communication skills. thorough problem solver with a proven track record of executing innovative solutions to meet established goals and needs.

 

professional experience

 

alfredo s restaurant, new city, ny, 2007 to present

floor manager & hostess

• initially joined start-up business as a bartender and was rapidly promoted to front floor manager and hostess based on exceptional interpersonal skills and leadership attributes.
• improved customer satisfaction by an estimated 50%+ and significantly increased repeat business.
• championed average increase in dinners served from 50+ nightly to between 80 and 100.

 

coldwell banker residential brokerage, new city, ny, 2005 to present

licensed real estate sales person & marketing assistant

• earned outstanding recognition as multi-million dollar producer for three consecutive years.
• leverage creativity and a solid work ethic as marketing assistant for top-producing agent/broker, and as lead member of marketing task force.

         effectively support sellers and buyers by researching and showing residential/commercial properties for sale.

         generate and qualify leads, conduct comparative market analyses, and prepare contracts.

 

at&t, bridgewater, nj, 1990 to 2005

executive assistant, marketing manager, channel development manager

         demonstrated significant administrative expertise to analyze and resolve customer complaints, assemble employee handbook, and facilitate team meetings to create effective sales tools and strategies.

         proactively served as liaison for corporation s sales and marketing organizations and diligently reported project status to senior management.

         co-managed development and launch of corporate customer premise equipment program to national distributor base, which achieved progressive revenue growth for three consecutive years.

         devised communication plans for launch of company-wide crm and procurement sales order system.

additional experience includes 9 years in sales and marketing with western union.

 

education & training

 

real estate sales license c state of new york

certified relocation specialist c coldwell banker

certified project manager c stevens university

certificate in negotiating and influence collaborative relationships

time management c franklin covey/franklin institute

certified mixologist (bartender)

certified holistic health practitioner, institute for integrative nutrition

 

computer skills

 

mlxchange database, microsoft office (word, outlook, access, project), siebel crm, visio, snag-it

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

phone: (xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

date

 

 

 

interviewer s name

title

company name

address

city/state/zip code

 

dear__________________:

 

it was a pleasure (speaking with you/meeting with you) on [insert date here]. i would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. i am still very interested in the [insert name of position] position, and i am convinced now, more than ever, that it is the right job for me. i feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.

 

the position as you described it to me would combine my strong skills in [insert two skills or qualities here].  this would allow me to make the same valuable contribution to your company as i ve made to my past employers a win-win proposition for both of us.

 

(choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)

 

(i am eager to meet with you in person to further discuss my background and qualifications. please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)

 

(again, thank you for considering my qualifications. i enjoyed our talk, and am available at any time to provide you with any more information you may need. i look forward to hearing your decision.)

 

sincerely,

 

 

 

yyyyyy x. yyyyyy