Resume Company – The Internet’s Very Best
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



yyyyyy x. yyyyyy                                         

3888 n. park crossing ave., meridian, id 83646

abc@xyz.com

(xxx-xxx-xxxx

career objective                              

dynamic program manager with demonstrated success in increasing revenue while improving operational efficiencies eager to contribute comprehensive knowledge base to a progressive organization seeking a driven and productive team member

profile                                                

ø  nine years of experience in sales, marketing, customer service, staff development, and issue resolution program management, with expertise in enhancing the customer experience and increasing profits

ø  facilitate internal communications to ensure enterprise-wide operational alignment with corporate objectives

ø  effectively identify and capitalize on opportunities to penetrate and develop highly competitive markets; proactively monitor and analyze industry trends and developments

ø  build, train, and lead top-performing support teams; introduce process improvements and strategically plan workflow for optimal coverage while containing labor costs

ø  exceptional communication, presentation, negotiation, and relationship management skills; close attention to detail and demonstrated ability to provide creative solutions for complex issues

 

~ key achievements ~

  • as direct named account program manager at hp, surpassed direct mix target for q1fy10 by 28%; achieved 107% of h1fy10 direct hardware target and 20% yoy growth
  • named ipg direct public sector federal and sled contracts subject matter expert
  • selected as ipg lead on country of origin team responsible for creating new database and defining long-term requirements for the genesis infrastructure; additionally served as pricing sme for the genesis project entrusted with establishing and documenting critical requirements for the new pricing architecture and design
  • increased bottom-line profitability and boosted total customer experience scores for medelia communications by identifying and correcting pricing system errors, improving consistency and accuracy of content, and coordinating it enhancements for multiple customer-facing ecommerce tools

 

~ technical proficiencies ~

microsoft office suite ~ gpsy ~ patsy ~ prs ~ crs ~ as/400 (vista) ~ nancy ~

eclipse ~ dart ~ cdat ~ sass ~ icc ~ oms ~ encore ~ eprime

professional experience                

hewlett packard                                                                                                                                       3/06 c present

direct named account program manager (5/09 c present)

image and printing group (ipg) commercial direct public sector program manager (12/06 c present)

  • in recognition of outstanding performance, steadily progressed within company to attain position responsible for developing, implementing, and managing a broad scope of sales and marketing programs for the ipg, as well as expertly managing full lifecycle for direct public sector customer experience from rfp response assistance through resolution of post-sales customer escalations
  • collaborate with cross-functional teams to design incentive, training, and forecasting programs and process improvements to increase sales revenues, profit margins, staff productivity, customer satisfaction; develop sales reports to track and evaluate enterprise direct sales
  • in conjunction with marketing team, launch contract-focused promotions during public sector buying season and enhance websites to increase the direct mix
  • partner with guadalajara-based post-sales team on techniques for building efficiencies and reducing order processing time; additionally streamline inventory escalation processes and documents to ensure transparency and simplicity when communicating updates and researching urgent orders
  • host ongoing training events for guadalajara reps, minacs reps,  sscs, and sales teams to continually increase ease of sales and effectively engage with direct customers
  • develop unique system work-arounds requiring minimal it support to successfully launch complex product offerings
  • pioneered the direct attach initiative, including managing minacs spiff benchmarks and funding proposals

 

continued


yyyyyy x. yyyyyy                                                                                                                                                                                                       page 2

 

sales program manager (3/06 c 12/06)

  • applied depth of knowledge regarding commercial direct pricing process and systems towards efficiently diagnosing and resolving pricing inaccuracies and providing assisting the inside sales team with escalated customer quoting and purchase order process issues
  • diligently reviewed, revised, and trained isrs, socs, ebcs, and psms on new genesis pricing/sales assets
  • designed and instituted process ensuring gold standard product catalog and pricing during the set-up of new admc-2 federal contract
  • acted as ipg representative responsible for ensuring sox compliance through all npis and other product pricing initiatives

 

medelia communications, inc.                                                                                                                  1/04 c present

client manager

  • successfully implemented and managed the first direct instant rebate promotions in the smb, enterprise, public sector, and hp source customer segments
  • trained sales teams on order entry and played an integral role in resolving escalated technical issues by assisting with the it prioritization process

 

the eye associates                                                                                                                                     9/01 c 12/03

director of patient relations

  • established long- and short-term strategic marketing and business plans for the practice; designed tools to measure success of marketing activities and adapted programs to improve performance
  • oversaw the development of online and print marketing collateral, including website, brochures, flyers, and folders
  • worked closely with patients and staff to achieve exceptional levels of customer satisfaction

education                                           

northwest nazarene university, nampa, id

master of business administration

 

carroll college, helena, mt

bachelor of arts in public relations and communication studies




 

yyyyyy x. yyyyyy                                         

3888 n. park crossing ave., meridian, id 83646

abc@xyz.com

(xxx-xxx-xxxx

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity as a insert job title and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience with sales and marketing program management, including promotions and campaign development, offering and pricing strategies, selling methodologies, post-sales support and escalations, and client relations.   i excel at analyzing existing operations to develop process improvements and new procedures that improve the customer experience and result in superior levels of client satisfaction and retention.  my sharp business acumen and dynamic problem-solving skills have consistently proven instrumental in my ability to exceed sales goals and lead highly productive support teams.  to complement this background, i hold an mba as well as a ba with a  double major in public relations and communication studies.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!