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0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Management / Sales Professional
Distinguished management professional with strong customer service/sales orientation and proven ability to significantly improve revenue/profit growth through productivity, operational efficiency and service excellence.
Cost Control Measures ▪ Purchasing / Inventory Management ▪ Quality Assurance ▪ Profit and Loss ▪ Special Events Management ▪ Customer Service ▪ Sales Training and Development ▪ New Business Development
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Professional Experience
Jim N Nicks BBQ 2005 - Present
General Manager, Denver, CO
Effectively oversee full-scope management responsibilities for a $2.75 million dollar a year restaurant with three revenue centers Dine In, Drive Through, Southern Kitchen To Go / Catering including,
P & L, all cost control measures, maintenance, scheduling, employee relations and catering
Within a year of taking over struggling operations increased sales and turned around losses by 455%
Substantially improve employee morale and drive service excellence instrumental to boosting customer loyalty and satisfaction levels
Recognized by senior-level management; consistently receive annual bonuses for superior job performance
Head Chef, Birmingham, AL, Atlanta, GA
Oversaw the operations of a scratch kitchen where everything was made fresh daily including, ordering food and supplies, maintaining waste levels, ensuring food quality, closing the restaurant and managing revenue
After several months of directing kitchen operations, Birmingham restaurant had the best food cost control in the company
Due to success in increasing profitability in Birmingham, transferred to Atlanta to address food cost issues in two restaurants; improved revenue at the first Atlanta restaurant by addressing labor issues and reducing food waste to company standards
Transferred to busier Atlanta restaurant where under the tutelage of senior management learned
P & L and full-scope restaurant management duties
Assistant Kitchen Manager, Birmingham, AL, Atlanta, GA
Assisted Chef in turning losses around by 200% to bring restaurant into healthy profitability within two months of commencement of employment
Promoted to Head Chef within a year of employment due to outstanding job performance
Enterprise Leasing South Central 2004 2005
Assistant Manager
Increased revenue by gaining 30% of current customer base within Truck Rental department
Recognized as Top Seller of ODW within first two months of employment
Outstanding sales performance resulted in two successive promotions in two years
Contributed to building strong workforce by training and developing new employees on company sales process and job duties
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Additional Work Experience
Waiter, Bahama Breeze 2004
Bartender, Red Robin International 2001 2004
Receptionist, Interstate Roofing Inc. 2002
Corporal, United States Marine Corps 1996 2002
Bartender, Chili s Bar and Grill 2000 2001
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Education
Bachelor of Science Speech Communication, Portland State University, Portland, OR
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include numerous years of success in driving cost control, increasing revenue in struggling restaurants and a personal track record for outstanding performance. I excel in building and leading dynamic teams, optimizing profits and facilitating customer-focused, service-oriented environments. I have solid management experience including, P & L, quality assurance, inventory control and training and development. I offer superior communication and interpersonal relation skills and am highly effective in coordinating workflow and managing time to maximize productivity and efficiency.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Reid Ten Kley
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