yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

objective

driven business professional with advanced education, business experience and outstanding relationship building/interpersonal skills seeking challenging managerial, marketing, pr, financial services or personnel development assignment.

career profile

ø  recently gained mba.

ø  gold medal honors graduate.

ø  scholarship recipient.

ø  notable dissertation and project work (see academic addendum).

ø  b.s., technology.

ø  outstanding communicator.

ø  self-motivated, self-directed individual.

ø  noted in each assignment for outstanding performance.

ø  accomplished leader, supervisor and manager.

ø  expertise in all facets of effective marketing plan development and implementation.

ø  demonstrated capacity in client relations.

ø  consistently meet/exceed challenging business/academic objectives.

ø  solid understanding of business and operations management.

ø  proven accomplishments in building market share, improving public image and delivering outstanding customer service.

ø  specific expertise in it training.

ø  notable facilitator and communicator with outstanding capacity in account management.

ø  well-organized multi-tasker with strong detail orientation.

ø  proficient in advanced business software applications.

ø  english, hindi and punjabi linguist.

professional experience

niit ltd., gurgaon, india                                                                                                                           2007

senior business executive

       retained by a top 20 global it training company with 3800 centers in 30 countries to aid sales and marketing team.

       successfully conducted mystery shopping to determine state of operations in centers.

       inititated approaches for increasing registrations.

       performed telephone surveys to gather critical marketing data.

       evaluated company website and forwarded concepts for improvement.

       launched effective sales tools.

       designed counselor competency test to check the preparedness and knowledge of counselors.

       orchestrated front office audits to track counselor sales effectiveness.

       provided input to center heads to improve procedures.

       coordinated with sales head of international education business to launch new products in asia c pacific. .

       researched target market and conducted competitor/pricing analysis.

       originated launch/sales/marketing presentations and marketing collaterals.

 

education

shri mata vaishno devi university, j&k, india

master of business administration, 2007

gold medal from the prime minister of india

scholarship recipient for all semesters, appointed member of academic council of university

 

model institute of engineering and technology, j&k, india

bachelor of science, technology, electronics and communications specialization, first class degree holder, 2005

 

 

academic addendum

 

yyyyyy x. yyyyyy

 

 

 

 

dissertation                                                                                                 1/01/07-4/28/07

topic focusing on study of computer education scenario in jammu with special reference to niit.

conducted study of it education scenario in jammu with the objectives of studying the gap in it education in jammu with respect to the existing graduation syllabi, identifying the level of awareness of students towards making a career in it and the customer needs.

conducted student research of different graduation streams using interviews, structured questionnaires and secondary data.

originated suggestions/observations for improving niit s business in jammu.

advised on courses to capture market and strategies to increase the market size in jammu.

 

 

additional project

company: airtel

india s largest integrated/first private telecom services provider.

aided senior marketing manager to determine reasons for churning out of airtel postpaid customers.

evaluated usage/retention of existing customer base.

assessed satisfaction levels of existing customers with company products/services.

identified factors working to pull the clientele back to airtel network .

developed in-depth mathematical model and authored suggestions to improve jammu business.

 

 

honors/school activities

received gold medal from the prime minister of india s man mohan singh for being mba topper.

won multiple merit certificates in extempore, quiz, debate, dance, singing and fashion show.

member of the academic council

placement council at university level.

president of science club

literary club at the senior school level.