xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven professional eager to contribute strong business development, client servicing and interpersonal relation skills toward actively supporting the employer in optimizing revenue performance.

profile

ø  offer progressive experience in operations management, with comprehensive customer service background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including management, staff, clients and external contractors.

ø  willing and able to relocate and/or travel.

professional experience

owner / general manager / cosmetologist, salon deshayes, llc - farmington, nm                         2000-2008        

  launched and developed a successful business, with full accountability for all aspects of daily operations; grew and expanded company from 3 to 18 staff members, with strong focus on optimizing productivity and efficiency.

  spearheaded diverse hr administrative activities ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development and technology-driven solutions implementation.

  innovatively developed and launched targeted marketing plans to boost performance.

  strategically managed and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.

  proficiently developed and executed effective strategies supporting enterprise-wide operations including pos business software and training.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

co-owner / general manager / laser technician, pelle laser spa, llc - farmington, nm                2005-2008 

  proficiently implemented and maintained all compliance records and procedures for both state and federal reports and requirements.

  efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  proactively built and established key relationships and liaised effectively with management, clients and vendors.

  actively led, mentored and motivated new hires, playing a solid role in supporting the development of top-performing team members.

  exhibited solid leadership qualities in defining and implementing policies to boost overall operational performance.

 

prior experience

 

licensed cosmetologist / contractor, nearly famous salon - farmington, nm                                 1997-1999 

education & professional development/training

a.a. degree in cosmetology - dahl s college of beauty (great falls, mt)

select science courses - san juan community college (farmington, nm); 4.0 gpa

certified laser technician

technical skills

both pc and mac platforms; microsoft office suite, act and financial software

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

are you seeking a results-focused, solutions-oriented professional to support your company in maximizing performance?  i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic team member.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by the accompanying resume, i have a comprehensive background in operations management and customer service.  among my accomplishments, i successfully launched and developed 2 successful businesses, with full accountability for all aspects of daily operations.  i grew and expanded the business from 3 to 18 staff members, with strong focus on optimizing productivity and efficiency. 

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

tammy s. deshayes

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

 

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your yyyyyy x. yyyyyys, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

tammy s. deshayes