career objective                              

 

results-oriented leader seeking to leverage extensive sales and management abilities to support short- and long-term business objectives of progressive retail organization.

 

profile                                                

 

ø  consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of client needs.

ø  effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous tasks with varying degrees of priority.

ø  excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen .

ø  reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to immediate disruptions, and tenacious commitment to results.

ø  technically savvy with expertise in microsoft office suite (word, excel, powerpoint, outlook, access) and adobe illustrator and photoshop.

 

core competencies

strategic sales & marketing	team leadership & training	scheduling & timetables
client relations	sales life cycle management	budget administration
resource optimization	vendor & contract negotiations	product proposals & quotes
process redesign & improvement	relationship development	problem resolution
new business development	presentations & demonstrations	customer service

 

accomplishments                              

 

  successfully achieved higher than company level of retention at all levels for urban outfitters, inc. due to delivery of superior management approaches.

  regularly visited urban outfitters, inc. stores and provided positive and constructive feedback through self-created store visit recap that enabled store managers and teams to take actions that positively impacted business.

  held key role at urban outfitters, inc. for creation of company training tools for store visual teams and developed impressive portfolios available for review.

 

professional experience                

 

urban outfitters, inc.-san diego, ca                                                                                  2001 to 2010

merchandise manager / trainer, southwest district

  oversaw profitability and productivity of 9 retail operations in 4 states totaling more than $50m, including full accountability for operational, staffing, service level, profit and loss, payroll, inventorying, receiving, merchandising, loss prevention, expense control, and shrink reduction functions.

  networked, recruited, hired, developed, and retained high-quality management to fill store profiles and succession planning; participated in multiple store openings throughout 6-year period.

  drove district financial performance through creation and implementation of strategic initiatives, staff development, and assurance of optimal customer service levels and product quality.

  formulated yearly store budgets and goals utilizing historical financial, current competitor, customer, and market analysis data.

  delivered presentations and training to employees and management on- and off-site and administered performance reviews.

  ensured implementation of all visual merchandising standards, directives, promotions, and overall cleanliness and organization of sales floor and stockroom in each store.

 

banana republic-san jose, ca                                                                                          1999 to 2001

visual manager

  ensured showroom aesthetic of flagship store consistently reflected corporate merchandising philosophies by managing 4-member visual team in men s and women s locations.

  actively pursued feedback from design associates and other partners to more effectively produce inspiring in-store experiences for customers.

  communicated weekly merchandising updates to district and regional managers and other stores while compiling extensive documentation on action plans.

 

**    ***    **

further experience as store manager and district visual trainer for structure (now men s express); roles held concurrently with academic enrollment.

 

education & credentials                

 

fashion institute of design-san francisco, ca

bachelor of arts in merchandise product development & fashion design

 

westwood college-san jose, ca

associate of arts in (your degree?)