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yyyyyy x. yyyyyy            

                                                   0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com            
                                                                                                                                 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity where my extensive background in customer-focused it environments will prove instrumental to your operations.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, i am currently a senior service desk representative responsible for delivering a broad range of technology support services for both internal and remote hosted customers.  in this position, a critical role is to ensure delivery of services in compliance with client-specific service level agreements (slas) in order to maintain high levels of client satisfaction as well as sustain and grow our business.  prior to this, i contributed numerous years in progressive positions with anthem blue cross and blue shield, where i was retained during their acquisition of my employer, rocky mountain health care corp, and promoted to software delivery specialist ii in recognition of my superior job performance.  i offer dynamic communication and customer service skills, the ability to effectively define and address client/user needs and a talent for providing timely, solutions-focused problem solving.  i possess the ability to maximize productivity and efficiency, and am fluent in a variety of software/applications and pc/network support.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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