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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

Retail Corporate/General Management

 

~ Operational/Financial Performance Optimization ~ Margin Enhancement ~

~ Competitive Leveraging ~ Sales Development ~ Team Building/Retention ~

 

Qualifications Profile

 

Ø  Have directed operations of stores generating as high as $22M annual volume and employing as many as 85 staff

Ø  Consistently achieve 10-15% Top Ranking in both customer service and employee retention

Ø  Instrumental player in launches and relocations of 6 key stores throughout the Boston Metro region, playing vital role in expanding competitive market leveraging and growing corporate sales

Ø  Have earned 6 annual Customer Service Awards at regional and district level over course of career

Ø  Ranked 331 out of 7K stores in Overall Customer Service; 2008

Ø  Recognized with District Plaque for Most Reduction in Shrink Loss Dollars; 1999, 2004, 2008

Ø  Collaboratively spearheaded corporate initiative targeted toward executing total store concept for enhanced front store and pharmacy relations

Ø  Oversaw focus store used for time management study, with goal of analyzing practices, processes and systems in order to define strategies for streamlining operations and boosting performance as well as determining realistic budgeting tools; 1992

Ø  Awarded 2nd Place for Outstanding Manager at regional level; 1990

 

Career Track

 

Manager, CVS Pharmacy-multiple locations                                                                 1984-Present

Have successfully steered full-scope operations of 20+ multi-million dollar annual volume units throughout the Boston Metro and Southeastern MA region over course of career

Strategically drive policy implementation, training/development programs, sales/inventory management, and fiscal administration to maximize productivity, efficiency and profitability of operations while consistently focusing on delivering superior service and building customer loyalty

Routinely relied upon to lend expertise toward collaborating with Corporate in defining innovative strategies and action plans for optimizing ordering systems, customer service and time management

Contribute talents toward staffing and training employees, working with planning department on stock strategies and advising on store layout in support of on-time, on-budget new store openings

 

Concurrent Part-Time Position

Serve as Area Director for company specializing in major event services, with personal accountability for training and overseeing as many as 200 employees; venues have included Gillette Stadium, New England Patriots and Harvard University Athletics

 

Academic Credentials

 

B.S., Criminal Justice, Trenton State College-Trenton, NJ; 1984

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging new Management position where my vast retail experience and dynamic leaderships will translate to immediate and long-term results for your company.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.

 

As demonstrated, over the past 20+ years I have successfully managed over 20 units for CVS Pharmacy, with stores generating as much as $22M annual volume and employing as many as 85 management and associate team members.  I have consistently ranked in the Top 10-15% in Customer Satisfaction and Employee Retention by successfully building and directing top-performing teams committed to delivering world class service as well as excelled in substantially reducing shrink.  In recognition of my expertise, I am routinely relied upon to work closely with Corporate in spearheading new store openings as well as defining and implementing targeted strategies for boosting bottom-line operational and financial performance.

 

As a Manager, you will find me to be a results-focused leader and collaborative team player committed to supporting you in achieving and surpassing your goals. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, my 20+ years of management experience and track record of success in optimizing operations, boosting profits and driving sales growth should prove instrumental in maximizing bottom-line performance.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION WHICH WERE SPECIFICALLY DISCUSSED DURING THE INTERVIEW) skills vital to your operations.

 

Should you have any additional questions, or to further discuss employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview; I look forward to joining your team.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

 

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