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xxx-xxx-xxxx ▪ abc@xyz.com ▪

driven professional seeking a challenging position in management, where expertise in designing and developing proactive operations that drive efficiency, productivity, quality, and profit levels to optimal performance.

career profile

 

a results-oriented manager with experience in business operations, client services, and project supervision. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop vendor markets. recognized for a strong understanding of lean management and jit work flow, dot regulations, and maintaining a union free environment. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions. recognized for strong management, troubleshooting, and customer service skills. experience with microsoft office suite; excel, powerpoint, and word.

 

~ core training competencies ~

green belt on 6 sigma training, incomplete 5 s training and strategies

leadership and skills based training continuous improvement implementation and strategies

professional experience

 

broker/president longmire realty                                                                                                       2004-present

• successfully steer sales operations to generate high volume growth and revenue; gross annual sales of $70.5 million, sales revenue up to $210,000 per year resulting in over 275 closed transactions in three years.
• consistently ensure delivery of quality customer service vital to sustaining and growing business.
• manage broad scope of consultant activities including sales promotions, marketing initiatives, and client services.

 

regional operations manager rr donnelley logistics                                                                          2002-2004

• effectively supervised daily operations of seven package sorting facilities and a large print distribution facility.
• successfully increased regional production throughput by 12% through the development and implementation of sops.
• efficiently implemented a national service review process resulting in an 8% service level improvement in 120 days.
• utilizing quality techniques, integrated the operations of three separate organizations into one homogeneous operation, involving staffing levels, operational methodology, organizational culture.
• cost-effectively managed package consolidation and distribution and facilitated productive 3rd party transportation vendor relationships to achieve competitive pricing and boost bottom-line profitability
• collaborate with transportation division in strategy and objectives development necessary to identify carriers for print material delivery.
• successfully lead and developed cross functional teams to creating cost effective transportation models.

 

senior operation manager fedex express                                                                                              1998-2002

• successfully led company in combining two operations into one; resulting in annual savings of $250,000, 10% improvement in on road productivity, and a labor expense decreased by 4.9%.
• sharp business acumen and experienced in managing broad scope of operations, from daily pick ups, delivery, and supervised handling of 135,000 packages, 800 on-road trucks to efficiency efforts resulting in district savings of $3.5m.
• serving as senior manager, effectively managed operations for six facilities in downtown chicago and north shore area.

 

operations manager/various operations fedex express                                                                        1993-1998

• solid experience in managing packaging sorts, including delivery, pick-up, hub and ground operations, flight operations, employee safety, and customer service.
• responsible for high performance work force; 99% on-time delivery and labor hours 100% within operation plan.
• recognized in top 10% of all district managers for internal leadership skills.

education

 

bachelors of science in engineering technology memphis state university                                                       1985

yyyyyy x. yyyyyy

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xxx-xxx-xxxx ▪ abc@xyz.com ▪

 

 

 

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dear__________________:

 

i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include fifteen years progressive management experience. to complement this background, i offer expertise in improving company operations through efficiency, productivity, quality, and profit initiatives. proven performance record in progressively responsible position. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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