yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

country of citizenship: united states

 

vacancy announcement:           

 

core competencies

 

training; curriculum development; professional development; historical data; proposals; oral presentations; project management; media studies; delegation; team building; scheduling; strategic planning; creative problem solving; collaborative teamwork; leadership; client relations; customer service; project development; decision making; communications; typing speed (65 words per minute); -proficient with microsoft word, microsoft excel; bilingual in spanish.

 

work experience

 

on the job trainer, 07/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: john allen, (540) 267-5624; may contact supervisor

salary: $27,650.00/year

40 hours per week

analyze training needs to develop new training programs or modify and improve existing programs.  conduct or arrange for ongoing technical training and personal development classes for staff members. plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, and workshops. evaluate employee performance and the effectiveness of training programs, providing recommendations for improvement.

 

conduct orientation sessions and arrange on-the-job training for new hires. confer with management and conduct informal questioning to identify training needs based on projected production processes, changes, and other factors. train clients in techniques and skills for training and dealing with clients. develop and organize training manuals, multimedia visual aids, and other educational materials. assess the needs of clients in an effort to determine the package that meets their needs. listen empathetically to clients and troubleshoot problems with the goal of complete satisfaction.

 

accomplishments:

• quickly promoted during initial 3 months based on demonstrated excellence and leadership abilities.
• recognized as mentor of the week on 3 occasions.
• completed the adult learning course (7/2009) and other courses as necessary.
  
  

head cashier, 10/2006 c 06/2008

lowe's home improvement

0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: john st. onge, (540)381-1000; may contact supervisor.
salary: $11.00/hour

30 hours per week

 

received and disbursed money in exchange for merchandise usually involving use of electronic scanners, cash registers, or related equipment. processed credit or debit card transactions and validated checks. received payment by cash, check, credit cards, vouchers, or automatic debits. issued receipts, refunds, credits, or change due to customers.

 

counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. greeted customers entering establishments. maintained clean and orderly checkout areas. established or identified prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

 

resolved customer complaints. answered customers' questions, and provided information on procedures or policies. described merchandise and explained use, operation, and care of merchandise to customers.

recommended, selected, and helped locate or obtain merchandise based on customer needs and desires. answered questions regarding the store and its merchandise. maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

 

accomplishments:

• promoted within initial 6 months based on strong ability to offer customer service, professionalism, and tactful communications with customers.

 

education

 

high school:

 

brentsville district senior high school, nokesville, va

high school diploma, 2002

 

college/university:

 

radford university, radford, va

bachelor in major in history/minor in media studies, 2008

3.57 out of 4 point gpa

84 semester hours

 

professional development

 

northern virginia community college:
201 intro to psych i, 3hrs, fall 2002.
111 college composition i, 3hrs, spring 2003.
202 intro to psych ii, 3hrs, spring 2003.
112 college composition ii, 3hrs, spring 2004.
110 intro to speech communication, 3hrs, spring 2004.
201 intro to sociology, 3hrs, fall 2004.

radford university:
121 cultural anthropology, 3hrs, fall 2005.
105 basic news writing, 3hrs, fall 2005.
205 beginning reporting, 3hrs, spring 2006.
112 knowledge and reality, 3hrs, spring 2006.
295 the historian's craft, 3hrs, spring 2007.
400 media law and ethics, 3hrs, spring 2007.
302 war in the modern age, 3hrs, summer 2008.

 

awards

 

northern virginia community college:
dean's list fall 2002
presidential scholar spring 2004

radford university:
dean's list fall 2005, fall 2006, spring 2007 & fall 2007.

awards:
-eight customer satisfaction awards (jan 09-jan 10)
-20+ quality customer service awards (jan 09-jan 10)

 

 

 

affiliations

 

the honor society of phi kappa phi
international honor society of pi gamma mu (history)
international honor society of phi alpha theta (history)

additional data sheet

 

1. appointment eligibility: none
2. citizenship: yes

3. appt preference: temporary (positions lasting less than 1 year)
term (positions lasting 1 year or more, but less than 4 years)
not interested/available in any of the above types of positions - only want permanent full time
4. willing to travel:  6 or more days

5. vet preference:  no veterans preference

6. low salary accept:  $33,979

7. qualified typist:  yes

8. birth date:  **none specified

9. geo preference:   fl, cape canaveral ;  fl, fort lauderdale ;  fl, jacksonville ;  fl, mayport ;  fl, miami ;  fl, orlando ;  fl, panama city ;  fl, pensacola ;  fl, tampa ;  fl, west palm beach ;  united kingdom, london ;  greece, souda bay-crete ;  italy, aviano ;  italy, gaeta ;  italy, lamaddalena-sardinia ;  italy, naples ;  italy, sigonella-sicily ;  italy, vicenza
race/ethnic status:  white (wht) sex:  male

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

country of citizenship: united states

 

vacancy announcement:           

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my professional-level experience and strong client relations ability to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as an n the job trainer and head cashier is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience in generally accepted retail practices consistent with the recognition of company objectives. throughout my career, i consistently communicate the company s vision to the internal members of the organization so that everyone understands their role in achieving these goals, guaranteeing that the action steps are taken to ensure those goals are met. additionally, i often advise management on my prepared recommendations for improvements in policies, controls, and new methods, effectively communicating with other members of the team also, verbally and in writing.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures necessary for meeting the operational needs of an economic enterprise. my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure