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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient manager eager to contribute field service engineering expertise as well as strong leadership skills and communication talents toward actively supporting an organization in maximizing performance.

profile

 

  • offer solid and progressive mid-level management experience, including expertise within field service engineering and field team supervision capacities.
  • in depth expertise in technical troubleshooting, equipment resource coordination, operational management, and installation planning.
  • strong hands-on knowledge of strategic field management operations across the communication industry.
  • excel in recruiting, building and leading top-performing, client-focused field service teams.
  • consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • recognized as self-motivated and directed professional, proven ability to grasp concepts and learn new skills quickly.
  • proven track record of quality system maintenance, installation, repair, user training, and technical support on fiber optic platforms.

 

technical skills

 

visio, excel, outlook, word, adobe, and procomm.

 

professional education

 

senior field service engineer genesis networks, inc.                                                                            2004-present

  • actively coordinate resources through site surveys, establishing a record of technical, managerial and quality application.
  • successfully manage all aspects of fiber-optic termination, testing and maintenance.
  • consistently ensure delivery of quality customer service vital to sustaining and growing clientele base through the troubleshooting of customer optical networks.
  • facilitate productive communication with customer engineers and regional managers in the determination of project status and planning.
  • supervise all installation planning operations, from safety training compliance and business planning to managing crew and overseeing equipment installation.

  

field service engineer goodman networks, inc.                                                                                           2003-2004

  • spearheaded field supervision and testing operations, including employee scheduling through andrews networks and drive testing e911 equipment utilizing dtp platforms for fcc accuracy compliance specifications.
  • effectively scheduled remote test engineers for file downloads and analysis across a broad territory, including st. louis, mo, washington, d.c., denver, co, new york, ny, syracuse, ny, knoxville, tn, and little rock, ar.

 

professional experience

 

axia college; university of phoenix                                                                         anticipated graduation july, 2010

associates of science in information technology

 

comptia net+                                                                                                                                                      2009

cn4200 roadm test and turn-up ciena certifications                                                                                        2008

cn4200 instructor certification (train the trainer) ciena certifications                                                                2007

cn4200 test and turn-up ciena certifications                                                                                                     2007

corestream agility test and turn-up ciena certifications                                                                                   2007

cn4200 oam&p ciena certifications                                                                                                                   2007

online metro turn-up and test/ oam&p ciena certifications                                                                              2007

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a mid-level field service engineering capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in technical troubleshooting, equipment resource coordination, operational management, and installation planning. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting mid-level field service engineering position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic  technical troubleshooting, equipment resource coordination, operational management, and installation planning skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

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