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yyyyyy x. yyyyyy

4100 southwest freeway, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

versatile professional eager to contribute broad-scope experience toward supporting a dynamic non-profit organization in maximizing bottom-line performance.

profile

 

  • offer solid and progressive business experience that easily transitions to the non-profit sector, including cause advocacy, fundraising and environmental awareness.
  • facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
  • specific expertise in mediation, negotiation, and alternative dispute resolution.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
  • dynamic communication, presentation, organization, and relationship management skills.


professional experience

 

office manager quick parking management                                                                      2006-present

  • sharp business acumen and experienced in managing broad scope of administration operations, from accounting and payroll to schedule coordination and customer service.

 

project manager hexagroup, llc.                                                                                         2005-2006

  hand-selected to oversee the coordination of numerous projects, including task management, marketing, client relations, and financial operations.

 

associate lawyer joao cancio leite de melo law firm                                                         2001-2003

  utilized extensive knowledge in civil/commercial litigation, insurance/labor law and consumer law in providing mediation, negotiation and alternative dispute resolution services to clients.

event coordinator city of sao paulo, brazil                                                                       1997-2000

  effectively managed all aspects of event workshops, including press releases, product promotions, international press, and staff supervision.

 

professional education

 

trainer certificate program university of houston                                                                       2009

marketing certificate program houston community college                                                         2006

arbitration, mediation, and negotiation postgraduate course gvlaw                                2003

bachelor of law university paulista                                                                                             2000

member tas arbitration and mediation association

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