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yyyyyy x. yyyyyy
♦ 120 long and winding rd. ♦ st. peters, xxxxxx xxxxxx ♦
xxx-xxx-xxxx ♦ abc@xyz.com ♦
driven administrative professional seeking a challenging office position where expertise in office administration, document processing, and customer service will prove instrumental to company success.
career profile
ø dexxxxxxnstrate capacity to provide comprehensive support for all staff including scheduling meetings, client accounts, and effectively managing all essential tasks.
ø adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
ø excellent customer service skills, including front desk operations and processing client requests.
ø familiarity with human resources functions, including records maintenance, reports, data processing, and project management.
ø strong background in multi-tasking; effectively handling all client communication.
ø dexxxxxxnstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and collaborating with authorities on client needs.
ø dynamic written and verbal communication skills.
ø background also includes scheduling, spreadsheets, reports, preparing and amending rosters, allocation of resources to correct shortfalls, preparing and submitting all required documentation.
technical proficiencies
microsoft office suite: ms. word, ms. powerpoint, ms. excel.
professional experience
burger king, inc. 2000-present
shift coordinator
- sharp business acumen and experienced in managing broad scope of operations, from sales, customer service and scheduling to deposits, and labor relations.
- effectively train and direct staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.
v generation 2001-2002
assistant manager
- managed broad scope of operational activities including xxxxxxney handling supervision, customer service, and employee relations.
education
st. charles community college 2002
prerequisite coursework
servsafe certification 2006-2011
foundations of shift management certification 2007
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