yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

quality-focused, bilingual administrative professional who specializes in patient relations, financial administration, executive-level support, business communications, and team building.  top-performer with the ability to make influential decisions which reflect positively on facility productivity and patient well-being.  excellent communicator who can handle multiple assignments within fast-paced, deadline-driven situations.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical talents.  fluent in spanish.

 

key areas of expertise

 

executive-level support                   journals / invoices / reconciliations                  team building                                  filing / recordkeeping

financial administration                    data management                                            training / development                    patient / client services

 

microsoft office suite • sdk • business objects • lawson • delphi • introduction to 3^rd party billing • introduction to icd-9 / cpt codes

 

professional experience

 

 

financial administrator faculty practice plan foundation (2003 c present)

         apply dynamic administrative talents toward analyzing monthly and quarterly financial data to identify trends / issues to include investigating problems and interfacing among department administrators, general accounting teams, and the fpp to resolve issues.

         expertly develop, monitor, report, and analyze benchmarks and key indicators for financial performance at various levels, along with supporting the development of annual operating budgets and preparing budget packages via internal / external systems.

         contribute sharp analytical abilities toward preparing journal entries and reconciliations for monthly close processes, as well as organizing monthly invoices and reconciliations for bmc support staff, malpractice, and purchases for 20 faculty practice groups.

         ensure physician reimbursement by updating spreadsheets utilizing sdk application records to include researching, analyzing, coding, sorting, and documenting free care patient activity.

         play a vital role in supporting free care reconciliations, related analyses, and reports distribution to executive-level management.

         prepare ad-hoc financial analyses as requested to include reconciling intercompany balances to ensure accurate salary reporting.

         streamline free care processes by developing an all-inclusive user manual / desktop guide and provide instruction for new staff.

         complete year-end audits on time by overseeing all necessary analysis activities.

 

office manager network development (2001 c 2003)

         utilized broad scope of industry and professional services knowledge to provide executive-level support to three directors and cfo for three departments within a network development division to include managing budget, inventory, advertising, and payroll efforts.

         maximized departmental efficiency by maintaining senior staff calendars; coordinating complex interdepartmental meetings; and preparing, monitoring, and maintaining business materials organization.

         resourcefully drafted reports utilizing sdk, lawson, and report smith, along with performing all referral tracking for cardio thoracic.

         demonstrate strong multitasking skills toward providing phone coverage for nurses, coordinating transportation for cardiac patients, informing physicians of patient transfers / admissions, and notifying center physicians and case managers of pcllc patient admissions.

         achieved up-to-date center information by facilitating ongoing preparation for online physician directories.

 

 

patient services lead coordinator / physicians referral coordinator department of ophthalmology

         drove operations success by supporting patients / providers with diverse administrative needs to include supervising phone room staff and training new / existing employees on all facility processes / procedures.

         provided solid customer service by courteously greeting individuals in person or via telephone, along with scheduling outpatient appointments, updating demographic information, and referring patients to correct ophthalmologists per individual medical history.

         optimized data management efforts by proficiently entering infirmary facility fees utilizing cpt / icd-9 coding.

 

education

 

certificate in medical office skills training                                                                                                        jewish vocational service

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer over 11 years of progressive patient relations, financial administration, executive-level support, business communications, and team building experience within high-volume medical facilities toward optimizing your organization s success.  i have proven myself to be a top-performer with the talent to make influential decisions which reflect positively on facility productivity and patient well-being, and i am confident that i can utilize my broad range of skills toward achieving your key objectives.

 

currently, as a financial administrator at boston medical center, i apply my dynamic administrative abilities toward analyzing financial data to identify critical trends / issues and expertly creating benchmarks and indicators for financial performance at various business levels.  within this role, i also support the development of cost-effective annual operating budgets to maximize bottom-line results.

 

i have also attained success in such professional roles as office manager and patient lead services coordinator / physicians referral coordinator whereas i supported diverse business efforts (i.e. budgeting, inventory control, advertising, payroll) and drove operations efficiency by training facility staff to provide courteous, prompt, and accurate patient services.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a bilingual (spanish / english) leader who can handle and / or delegate multiple assignments within fast-paced, deadline-driven situations.    in addition, i can demonstrate superior attention-to-detail and sharp analytical proficiencies.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

gloryvi rivera